Early Access Bug Reports - Hard crashing PC locks up - Forum

" fistbang#5541 wrote: Both Intel & AMD have recently seen voltage issues causing this locking behaviour. Unfortunately this requires microcode update for the CPU and an update for Windows. Without updating your BIOS any game/application can cause permanent damage and degrade your CPU performance. https://www.techpowerup.com/327346/intel-confirms-13th-gen-and-14-gen-core-voltage-issues-fixed-with-0x12b-microcode https://videocardz.com/newz/asus-statement-on-damaged-ryzen-7000-cpus-mentions-amd-expo-and-soc-voltage This is not an issue with POE development, the same thing is occuring on many new titles. To fix this issue update your BIOS to the latest version per manufacturers instruction. I recommend updating your Windows/Graphics drivers to the latest version. Whilst in the BIOS it's also worth checking to see if your Memory XMP/EXPO configuration is setup correctly, if the crashes still occur try to disabling. This issue is most likely to occur on Intel 13/14 and AMD X3D series with outdated BIOS Latest BIOS. Brand new system from the ground up. Still occurs. Also, thanks Timothy. Sent. Sending worked for me. Last edited by GPython#5980 on Dec 10, 2024, 7:38:22 PM	Posted by GPython#5980 on Dec 10, 2024, 7:20:46 PM Quote this Post
I sent my dxdiag to the dev. Thank you. Can’t send the file, had to open file then copy the dxdiag content and pasted in pm. How to send dxdiag Press windows and R button Type dxdiag Open whole file than save (should save to desktop) Open dxdiag file copy all content (highlight)copy then paste in dev pm message. You can’t send the file you have to copy its content. Last edited by Seba2007#3315 on Dec 10, 2024, 7:39:14 PM	Posted by Seba2007#3315 on Dec 10, 2024, 7:21:10 PM Quote this Post
" Timothy_GGG wrote: Hi everyone, whilst we have already been investigating this issue already, it would be massively helpful if you could provide your dxdiag output by doing the following on windows: run > dxdiag > save all information and sending me that file or it's contents in a private message. Thanks! I cannot seem to send you a PM. Is there another way I can send you the info?	Posted by ecutruin#1686 on Dec 10, 2024, 7:36:46 PM Quote this Post
Where send crush dumps?	Posted by rev0r#3154 on Dec 10, 2024, 7:43:08 PM Quote this Post
Guys, microsoft released an update: December 10, 2024—KB5048667 (OS Build 26100.2605) i updated and have been playing for 2 hours, no hard freeze, just an error: [D3D12] Failed to create resource for texture [] only once. can someone else update windows and test if it got better? Last edited by Uba#4178 on Dec 10, 2024, 7:59:13 PM	Posted by Uba#4178 on Dec 10, 2024, 7:48:12 PM Quote this Post
" rev0r#3154 wrote: Where send crush dumps? Probably to the same dev where we send our dxdiag ? I hope the devs would implement automatic crash report like in other mmo games. When you crash a pop up window appears to comment what happened and asks you if you want to send crash report.	Posted by Seba2007#3315 on Dec 10, 2024, 7:49:08 PM Quote this Post
I have had the PC lock up and have to restart a bunch. I tried to delete the init file with no luck until recently. My Computer: Win 11 Pro 32 Gigs DDR5 6400 CPU 9800 X3D GPU NVIDA 1080 TI The work around I got working with 0 freeze so far is going OUT of DX11 or DX12. Try to use Vulkan and it might work until they figure out a fix. Good luck.	Posted by hachidan#6432 on Dec 10, 2024, 7:52:27 PM Quote this Post
" javidbing#5916 wrote: " TheFARMBOT2000#7917 wrote: The majority of load screen hard freeze/lock is due to win 11 patch 24h4 which affects me too. Surprised it's taking Microsoft so long to fix... :( Otherwise game runs great. Microsoft fix?? This is a GGG issue not the OS https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-24h2#3448msgdesc The crashes are a result of updating to windows 11 24h4. They are aware of this, but why it's taking so long to fix I'm not sure. Dunno why you think it's a GGG issue as it's affecting multiple games from different studios.	Posted by TheFARMBOT2000#7917 on Dec 10, 2024, 7:58:42 PM Quote this Post
" TheFARMBOT2000#7917 wrote: " javidbing#5916 wrote: " TheFARMBOT2000#7917 wrote: The majority of load screen hard freeze/lock is due to win 11 patch 24h4 which affects me too. Surprised it's taking Microsoft so long to fix... :( Otherwise game runs great. Microsoft fix?? This is a GGG issue not the OS https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-24h2#3448msgdesc The crashes are a result of updating to windows 11 24h4. They are aware of this, but why it's taking so long to fix I'm not sure. Dunno why you think it's a GGG issue as it's affecting multiple games from different studios. Coause there is people here that rolled back the update and still have this issue. Also Ubisoft already fixed this on THEIR end. Also actual dev already post here that they investigate this issue. Enough?	Posted by Diarm#7740 on Dec 10, 2024, 8:02:30 PM Quote this Post
" TheFARMBOT2000#7917 wrote: " javidbing#5916 wrote: " TheFARMBOT2000#7917 wrote: The majority of load screen hard freeze/lock is due to win 11 patch 24h4 which affects me too. Surprised it's taking Microsoft so long to fix... :( Otherwise game runs great. Microsoft fix?? This is a GGG issue not the OS https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-24h2#3448msgdesc The crashes are a result of updating to windows 11 24h4. They are aware of this, but why it's taking so long to fix I'm not sure. Dunno why you think it's a GGG issue as it's affecting multiple games from different studios. It happens on previous update and it happens on windows 10. Crashes are not the result of updating windows ffs. It's been proven i nthe thread multiple times!	Posted by upintheclouds#1429 on Dec 10, 2024, 8:04:29 PM Quote this Post