Hard crashing PC locks up
" Does not work for me, I even crashed switching from DX12 to Vulkan. Tried just about everything mentioned in this thread, the only thing that doesn't crash me is turning off Engine Multithreading Optimization but of course it comes at the cost of being stuck at 20~30 FPS no matter what other setting I change, so it might as well mean nothing. As for the turning off services mentioned in the previous post, I don't mean to come of as rude but that's just idiotic, unless you use your computer quite literally just for running PoE, you will need one or more of those services running for the rest of the things you do on a computer.. not a solution. I've no clue what else to do, at this point I just consider the $30 wasted until GGG figures it out. And you could say "but it's early access" which is true, but it's also GGG, who would have expected them to release with such a major bug affecting so many users? Anyways, for context: AMD 5600X 64Gb RAM EVGA 3070 Ti ftw3 Nvidia Driver 566.36 Windows 11 24H2 26100.2454 no pending updates on Nvidia or Windows. |
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Seems like these crashes are back for me after today's patch.
I didn't crash the last 2 days and I've even played today for like 12 hours. After the patch I restarted the client and my pc hard-froze during loading screen. 7800x3d + 1080TI + 64GB RAM + nvme | |
I fixed the issue for myself today (no crashes since fix) by "rolling back" windows.
==Steps== Press Windows+I to open Settings. Click System. Click Recovery down the list. Choose the option to rollback to a previous version off windows (under recovery options) ---- I doubt all of our problems are the same, but this worked for me. Before rolling back, I was crashing EVERY time I loaded since yesterdays hotfix around 8pm. NOTE: If you tried this previously and it "didn't work", check again to make sure that you are on 23H2. I was uninstalling the single update before, but then Windows kept reinstalling it. The rollback is the only way I got it to actually work. Last edited by c8die#3744 on Dec 10, 2024, 1:17:00 AM
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78 pages, still no response from GGG. Not good enough, refunding.
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" It is a known issue. https://www.pathofexile.com/forum/view-thread/3594260 |
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" Mate, they have commented on every other bug. They haven't commented on this one, they haven't asked the community for any specific information about the crashes, and they haven't warned the community to be careful that this could impact their hardware. Stop defending them, they are in the wrong. |
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" I believe that option is only available if you installed it in the last 10 days or so. After that, the option isn't there. |
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Also experiencing similar issues here where the game crashes. Switching to Vulkan renderer fixed it for me for now.
I am running a AMD 9800x3d CPU & Nvidia RTX 3080 GPU. Windows is on version 23H2 with optional Windows patch KB5041587 which contains the 24h2 optimizations for AMD. For me it is pretty clear that Windows 23H2+KB5041587 or 24H2 puts you at risk for crashes if you use DX12 and have a specific hardware combination. |
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Same story as everyone else – I've tried almost every fix out there. Game hard freezes my computer on loading screens some times. Right now, I'm running everything on the lowest settings possible, with V-Sync enabled. I'm using NIS (Default), Vulkan, no upscaling, and have capped the framerate at 60 FPS. Nothing seems to work. I use Process Lasso to set a CPU limit, which kind of helps. Instead of freezing my entire PC, it now only crashes the game
9800x3D 2070 Super 566.36 32 GB ram win 11 24H2 |
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I think I may have figured this out (at least for my rig)...
I'm thankful enough to have two PC's, one with a 5800x/RTX3080, the other with a 7700x/RTX4080. Both machines have the newest Windows 11 updates, NVME drives, etc (they are good machines, well tested over time). The game runs like a dream on my 5800x/RTX3080 setup, have played for hours and hours with zero problems, no crashes ever... but I want to be able to play on the faster machine connected to a higher Hz monitor - unfortunately, this one is experiencing these dreaded "hard freezes" when loading zones. Happened 3-4 times before I started getting freaked out. I spent a good deal of time monitoring temps on both machines after this. Both are low when playing. The 5800x maxes out around 75c when loading zones. The 7700x was pushing 90-93c (way higher than I have ever seen it). I began looking at the wattage of both as well, noticing that the 5800x ran much lower, and the spikes were far less severe than with the 7700x. I had previously tried limiting the game performance with BES, turning off cores, changing all settings, etc. Nothing was working. Then I remembered I put the 5800x in "Eco Mode" when I first set up the machine years ago (more stable overall), so I put the 7700x CPU into "Eco Mode" in the BIOS (going from 105 watt TDP to a lower 65 watt TDP)... The game runs like a dream now on the 7700x machine. Temps max around 80c loading into zones, no performance hit at all, and noticeable improvement in lowering random stuttering (the gears always turn smoothly, load times are quick, map loads in a second, etc). Best yet, no crashing (2 hours so far, but I feel confident). I have multithreading on, DX12, Vsync off (manually set in Nvidia control panel to monitor Hz), and am not using any upscaling. The game runs like smooth butter now on both machines. Some people may scoff at needing to do this, but the game clearly is taking too much advantage of the beefier CPUs, and I like the feeling of limiting the CPU itself for safety purposes, rather than doing it from the software side. Hopefully this helps someone. |
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