Hard crashing PC locks up

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Juxx2013#4168 wrote:

It's listed in the "Known Issues" post that is sticky atop this forum so they know about it, they are working on it, and they gave feedback that they do.

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Rmfgyn#4424 wrote:

Update BIOS solve to me.

I have a PRIME B350-E Asus Motherboard.

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MegaAero#3721 wrote:

The way to work around this problem for me is that, every time before loading into another zone, I disable 'Engine Multithreading'. As long as this was disabled, I never got a freeze. Could you guys try this and let me know if this also works for you? If so, I might as well just keep it disabled all the time till there is a fix.

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Temeraz#7154 wrote:

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Juxx2013#4168 wrote:

It's listed in the "Known Issues" post that is sticky atop this forum so they know about it, they are working on it, and they gave feedback that they do.

You dont find it distasteful that whilst this issue is ongoing, they're posting about "skills in an unacceptable balance state" on twitter?

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bobotheklown#6943 wrote:

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I think I may have figured this out (at least for my rig)...

I'm thankful enough to have two PC's, one with a 5800x/RTX3080, the other with a 7700x/RTX4080. Both machines have the newest Windows 11 updates, NVME drives, etc (they are good machines, well tested over time).

The game runs like a dream on my 5800x/RTX3080 setup, have played for hours and hours with zero problems, no crashes ever... but I want to be able to play on the faster machine connected to a higher Hz monitor - unfortunately, this one is experiencing these dreaded "hard freezes" when loading zones. Happened 3-4 times before I started getting freaked out.

I spent a good deal of time monitoring temps on both machines after this. Both are low when playing. The 5800x maxes out around 75c when loading zones. The 7700x was pushing 90-93c (way higher than I have ever seen it). I began looking at the wattage of both as well, noticing that the 5800x ran much lower, and the spikes were far less severe than with the 7700x.

I had previously tried limiting the game performance with BES, turning off cores, changing all settings, etc. Nothing was working.

Then I remembered I put the 5800x in "Eco Mode" when I first set up the machine years ago (more stable overall), so I put the 7700x CPU into "Eco Mode" in the BIOS (going from 105 watt TDP to a lower 65 watt TDP)... The game runs like a dream now on the 7700x machine. Temps max around 80c loading into zones, no performance hit at all, and noticeable improvement in lowering random stuttering (the gears always turn smoothly, load times are quick, map loads in a second, etc). Best yet, no crashing (2 hours so far, but I feel confident).

I have multithreading on, DX12, Vsync off (manually set in Nvidia control panel to monitor Hz), and am not using any upscaling. The game runs like smooth butter now on both machines.

Some people may scoff at needing to do this, but the game clearly is taking too much advantage of the beefier CPUs, and I like the feeling of limiting the CPU itself for safety purposes, rather than doing it from the software side.

Hopefully this helps someone.

Enabling ECO-MODE in bios seems to be working for my setup. Thanks for sharing! Do hope GGG can identify the root cause and resolve with a client update soon.