Hard crashing PC locks up

same issue 7800x3d + 1080 TI, had this happen 4 times since launch of EA
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After troubleshooting and playing for a few hours, I think I might have found a workaround. Changing the Path of Exile .exe file to compatibility mode for Windows 7 might have fixed the issue for me, but it's too early to tell. At least it's something you can try and takes only a couple of clicks.
However, loading the game, entering new areas, or using the town portal still spikes my CPU temperature to 95 degrees. So, if your system is still crashing, you might also want to try turning off or reducing any overclocks, if you have them.
Report back here when you have tested for awhile?
Same issue here as well
Having the same issue. 4 Crashes and 2 screens of death so far. Didnt GGG see that the game is using 100% cpu while testing?
Reporting back.

I had like 10 complete PC freezes in past 12 hours so what I now tried to do is:

Reducing the CPU cores assigned to Path of Exile (PoE) in Task Manager—cutting them by half or so stopped the PC from completely freezing, and now only the game crashes to freeze instead and all I have to do is force close it and then relaunch.

This means the issue is 100% CPU related.

You can see how my CORE utilization looked like when the game frozen in loading screen. https://ibb.co/chSCPWJ
Last edited by Waiden#9514 on Dec 7, 2024, 6:51:09 AM
same issue with 100% cpu spike and freezing.

r7 9800x3d | 4080S
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Here’s how I fixed it, step by step:

Go to your computer and open Documents.

Open the My Games folder and then the Path of Exile 2 folder.

Find the file named poe2_production_Config. Right-click on it and choose Copy.

Right-click in the same folder and choose Paste. This makes a backup copy in case something goes wrong. If it doesn’t work, you can rename this copy to poe2_production_Config.

Now, for the original file:

Right-click the poe2_production_Config file again and choose Edit.

Look for a area that says [LOGIN] and change gateway_auto_select=true to gateway_auto_select=false.

Then, find [Display] and change renderer_type=DirectX12 to renderer_type=Vulkan.

Don’t forget to click Save to keep your changes!



Nahhh… doesn’t work. Yesterday games was crushing on directx and it worked fine on Vulkan. Today is vice versa. It is still very random.


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This solution completely resolved the issue for me. After over three hours, there were no crashes.

I also tested the following configurations:

Intel/3080Ti/Windows 10 22H2/Latest Drivers: 100% working, no issues.
Intel/3080/Windows 11 24H2/Latest Drivers: Random crashes, but not during cogs - startup.
Intel/3070/Windows 11/Latest Drivers 24H2: 100% working with DirectX 12.
Intel/3080Ti/Windows 11 24H2/Latest Drivers: Crashing on both DirectX 12 and 11.
Same here with 24h2 intel 12400 and rtx3070. Just rolled back to 23h2 and hope that it helps..
Bump.
how can i know they fix crashespc

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