Server Maintenance

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Poutounours#0407 wrote:

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Yabizar1#3041 wrote:

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Piraxcore#1905 wrote:

Guys, you released the game on December 6th. The last hotfix you did before going on "vacation" was on December 19th. You've abandoned your game for all these days. It's like having a child, taking care of it for 9 months, and then leaving it alone for 2 weeks to grow up on its own. Enough is enough. Fix the game NOW. We need a real patch NOW.

This type of player needs to leave. Let them
Have their holiday and celebrate their success. They will fix things, this is early access. You’re more than welcome to come back once they say it’s complete.

You don't seem to understand what it means to manage a 24/7 service.
GGG isn't new or an indie team, it's a multimillionaire company with even Tencent behind them.

Nobody said they shouldn't be taking vacation... just that they shouldn't be ALL AT THE SAME TIME.

It's very unprofessional to leave your game (service), and so your customers, without support for so long, a small team should always be present to handle the most urgent matter like this Temporalis exploit that wasn't even fixed yet.

Do you think there are nobody working during holidays at banks, internet providers etc... ? there are less people of course but there is always a small team available to handle the the most urgent problems... that's what it means to manage a 24/7 service and GGG failed at that and so failed their customers.

GGG can be defended on a lot of topics, they have worked hard, made a great game... but that doesn't excuse them for how they handled this and left their customers with no support.

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Prodicus#2156 wrote:

There are literally two hotfixes in this forum since the first of the year addressing major issues. Skeleton crews are designed to keep things from falling apart, like major server instability that causes a majority of players from being able to play or significant exploits causing harm to the economy or community. They are rarely equipped to spec out QOL changes or significant updates to systems and/or balance.

Stop being an e-Karen.

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Poutounours#0407 wrote:

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luk1230#6949 wrote:

Man its early access u literally paid them for testing their game, exploit doesnt matters if game doesnt released yet.

I fail to see how that's relevant on what I said, exploit are just one exemple and it might be nothing for you but when it affect the game and it's economy... I very much doubt the 1M+ players all share your point of view.

Exploit are expected yes, over 2 weeks and still no fix ? No.
The fact that the game is in EA doesn't excuse everything.

And there are the crashes, hacks being ignored.
Or another very simple exemple, the price of Divine on trade site never being updated for a game revolving around trade for most players
There are plenty of exemple of GGG lack of care for their customers for the last 2 weeks and some.

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Poutounours#0407 wrote:

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Prodicus#2156 wrote:

There are literally two hotfixes in this forum since the first of the year addressing major issues. Skeleton crews are designed to keep things from falling apart, like major server instability that causes a majority of players from being able to play or significant exploits causing harm to the economy or community. They are rarely equipped to spec out QOL changes or significant updates to systems and/or balance.

Stop being an e-Karen.

2 hotfixes since the first of the year ?
"0.1.0e Hotfix 4" was on 19h December and the one after, last one, "0.1.0e Hotfix 5" was on 2th January (and didn't fix the exploit)
The economy is already quite hurt, price went crazy for many things (but that's not only because of exploit but also "MF")

I never said I was expecting QOL or other such things, I always only mentioned the exploits, crashes (not you but some people make me laugh with their "I have not had a single crash since the second day of launch" so that must mean that all the people complaining about it must be lying !) and hacks (but of course some will blame the victims saying it's necessarily their fault even when some long time poe streamers have been affected)

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eisenkl3id#5970 wrote:

i think you and the other karens should be more patient and touch some grass. go out or get a job idk. be thankfull for what ggg offered us there. if they would not exist we would not have an arpg tp play. so calm down, there is no economy it all will be erased or voided. ps: i pméd you i missclicked i usually dont write posts sry. but the karens like you make me mad

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tenesto#0333 wrote:

pls, just... stop it... u react like its a live-league... why u have such a huge problem with them getting FREE TIME OVER THE HOLIDAYS... what is wrong with u? arent u glad we have a studio that doesnt burn out his employees? i realy dont get it how u can fight so hard to make a point on a real weak case... if u have fun, ok, but im out and save my energy...

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Poutounours#0407 wrote:

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eisenkl3id#5970 wrote:

i think you and the other karens should be more patient and touch some grass. go out or get a job idk. be thankfull for what ggg offered us there. if they would not exist we would not have an arpg tp play. so calm down, there is no economy it all will be erased or voided. ps: i pméd you i missclicked i usually dont write posts sry. but the karens like you make me mad

And you make me smile when your single argument is calling people "Karen" 😂

All I'm expecting is some support on the most important problems, some of which make some players unable to even play properly for a game they paid but wow, seems like I'm asking for the moon or the impossible.