Compromised PoE Accounts: Stolen Items and Hacked Accounts - Discussion and Leads

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i havent refund yet cus i still like my acc and the game despite all the good and bad things people say, i still enjoyed the game. to me the game will improve over time, but this experience almost fully undo what good may have came before.

i will see how much of this BS i can tolerate. i did not consider refund at all beforehand, but these few days im starting to consider it.

i really think the management is doing nothing to improve the situation, the way this thing is being handled showed near zero improvement after support post.

idk man. im giving lesser F each day, it is wasting my mental and emotional energy, even with that admin acc shit happening, i did not expect this from the support side as GGG was founded almost 20 years ago?

i spent over $300 and have 120hrs played as shown on steam, this is by far the worst experience i have to endure in my whole life of gaming, at least in OSRS long ago, i got hacked and lost almost everything but i got to continue playing after changing pw.


I think I understand how you feel. I've played POE for over 4,500 hours and POE2 for another 147 hours. Whenever my friends asked me about a good game to play, I would always instantly recommend "POE." But after this incident, it has almost completely erased all the positive feelings I once had for the game. :(


Me too. Today I've been waiting for a response from support for exactly 30 days and not a single response
Curiosity BUMP for updates regarding the issue.

Anyone with succesful story ending or all still ignored?
no success yet, not a single reply after they locked me.
50 days no answer, wow such a good support aren't?
Knock Knock! It's still locked.
I give up. GGG simply doesn't care what happens to us, I will never touch anything from them again and I say that after more than 1000 hours in poe 1 alone. I wish the rest of you good luck, but I think they just ignore the topic until no one talks about it anymore and that's it. I've now waited 33 days for a response from support, what they're doing with their customers is absolutely disgusting.
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Esukho#3565 wrote:
I give up. GGG simply doesn't care what happens to us, I will never touch anything from them again and I say that after more than 1000 hours in poe 1 alone. I wish the rest of you good luck, but I think they just ignore the topic until no one talks about it anymore and that's it. I've now waited 33 days for a response from support, what they're doing with their customers is absolutely disgusting.


I can make it feel alot worse.

525,000 tickets since nov 22, brought down to 75,000 as of jan. 19, 450,000 tickets finished in 58 days with an average of 7,758 tickets a day, 12 days since the post on jan 19th 12 times 7,758 is 93,103 of the 75,000 remaining. meaning everyone should have been taken care of 3 days ago. the math does not lie.

Let us back in we have waited more then a month for reporting hackers on a game we paid for and have been punished while the hackers go free.

Locked out on dec 14th no responses past the lock out. Give me what I paid for.
still waiting response from GGG from dec19 guys, lost all hope. They told us dont email again because put back to que. But how we suppose to know that email we send will be recieved? It's just a BIG JOKE.
Last edited by derilzdota#2658 on Feb 1, 2025, 7:43:51 PM

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