Account locked Help

same here, key bought from gamivo

i thought about that maybe owner of the key refunded their supporters pack, but why they would make that refund if keys are used?

yesterday i played around 7am, came back home from work 3pm and access suddenly missing
Last edited by mlodziutki1337#8878 on Dec 18, 2024, 3:32:37 PM
It's been 15 days since I last received that templated response.

"Hi there,

Thank you for the message. We may be able to help with this. Can you please confirm for us your Path of Exile account name and the names of a few of your characters?

Thank you again.

Best regards,
Rob"

I've refunded the game on Steam and wrote a negative review. This is pretty disappointing since I can't even play POE1 over the holidays.

I don't expect to get a response for another month or so... I hate that NONE of the streamers/youtubers are even touching this subject. No one with any amount of influence is going to bat on our behalf.
14 days still waiting for my account to be unlocked / support feedback.

Don't sell something you're unable to support.
4000 views of the topic and no response from developers or community manager about the massive problem of locking accounts
Last edited by specface#8682 on Dec 18, 2024, 4:19:58 PM
so on reddit it says we all got bad keys...
so on reddit it says we all got bad keys...
First post tells that a key bought on steam was locked. Can't imagine steam would sell dodgy keys
Last edited by Holstendark#1705 on Dec 18, 2024, 5:48:01 PM
Day 13 ....still counting ~~~~
They don't care. I would ask my money back
Still wait my account back since the 16 november , 120euros on this account...

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