Hard crashing PC locks up

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Sic_Semper_Tyrannis#3602 wrote:

After quite a few crashes, hard reboot and so on... My PC finished and blue screens appeared.

I did a new installation on W11 PRO 24h2, same thing.

I installed again a few days later on W11 PRO 23h2 and... the SAME!



AMD Ryzen 5 3600X 6-Core Processor 3.79 GHz
32,0 Go RAM


I asked for the software to send them the logs they mentioned in the interview, no answer.

I asked for a commercial gesture by email to customer service, no answer.

If you got Bug Check screen, can you post your mdumps because it's rare case when it was generated. Sure it can be related to something else, but send your memory dump anyway.

PS To the person who claimed bsods are caused by the user programs is total bull. [Removed by Support]

Same problem.
My PC freezes every 2 - 4 Map.

Windows 11 (24H2 Build 26100.2894)
AMD Ryzen 5 3600X
16 GB RAM
4070 Ti

Guys take care new patch
since every patch i waited for new poeuncrasher
today i didn't wait :/
freeze crash complete again.... nothing change just the patch

and super log didn't save of course ^^ because its complete crash

Thanks and bye!

.

here we are again,

3 weeks later after i stopped playing, i was thinking... well it should be fixed by now...

Go in... an there it is... it's even worst lollll

Wow...

Regretfully I just have to be done with the game due to this issue. Used the PoEUncrasher successfully for a month and this last week have seen 2 hard crashes requiring a reset even with the Uncrasher active. I just have to be done. I got 75 hours out of the game and I can’t risk my hardware anymore 9800X3D 4080Super. absolutely abhorrent that there isn’t a fix yet and we are pushing two months. Unbelievable and extremely frustrating. At this rate I just don’t ever expect this to be fixed. If they even gave one single shit they would have a dedicated thread that’s locked just offering any shred of transparency to those of us who deal with this issue. But no, we get less than what Activision, Ubisoft, Bungie, etc would do in the same situation and GGG catches no flak and here we are just shouting into the forum for 2 months getting no where.

And it just honestly makes me so sad because this game is so good and I could sink such an ungodly amount of time into the game but I just can’t use third party software made by some random in the community and sit there having anxiety about whether or not the next loading screen will be the end of my pc. 75 hours and it feels like I’ve barely scratched the surface. Just disgusting. Can’t believe how horrible this has been handled from a coding standpoint as well as a communication standpoint.

I’m sick of seeing it in the known issues thread. Just take it off cause it’s never getting fixed.

bump, please fix soon, i want to play

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ExToSy432#5179 wrote:

hi i post 2 fixes that worked for me here
1) my gpu had 2 16 pin connector , i just swaped them and went fine for 2 weeks.
2) my motherbord was bent bcs of the weight of gpu , bent it back , put something behind it to stay more firm and pc stoped shutting down.

You can't seriously think that's a solution for a problem with 850+ pages in the bug reports forum. There's no way.

Once again I'm bumping with these questions, in hopes that maybe they will get answered by GGG's official staff:

1) What went wrong?

2) What you are doing to fix it?

3) What possible causes have you eliminated as the source of the problem?

4) What triggers have you discovered that starts the resource hog loop other than "zone change"? (This one is really important because it allows players to create workarounds)

5) What is your estimated time of fix?

6) How did this sort of bug managed to avoid detection in your testing period?

7) What you will be doing to compensate players that have been affected by this issue?

8) Whether refunds would be made available for those that are no longer interested in playing the game?

To other paying customers like me who have spent their money on this faulty product:

As long as GGG is not interested in open communication our only other option is to increase the pressure and warn others by giving a negative review for Path of Exile 2 on Steam in a detailed and informative manner.

"

ExToSy432#5179 wrote:

hi i post 2 fixes that worked for me here
1) my gpu had 2 16 pin connector , i just swaped them and went fine for 2 weeks.
2) my motherbord was bent bcs of the weight of gpu , bent it back , put something behind it to stay more firm and pc stoped shutting down.

This is not a fix for the issue people are having. Also, PCBs don't bend, they bow or flex and your building skills are the issue, not the hardware.