Hard crashing PC locks up

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thelubbe24#0964 wrote:

Will this cpu lockup actually damage your computer components? I haven’t played in a while because I was getting tired of having to power off my system during lockups, but, wasn’t sure if there was actual risk to my machine versus annoyance.

It can, yeah.

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Timothy_GGG wrote:

Since this post covers the same topic, I'll post what I did in the other thread.

We are still very aware of this and appreciate your extended patience.

thank you, nice to see acknowledgement of the issue again

I have 2 cpu nonallocated to the game so I can run task manager when loading. What I have found is that the cpu tries to go to max when 1) initial load and 2) loading the initial hideout.

It is strange as it goes back down when either the character screen loads or the initial map loads. I have found that if you just wait in both cases for the cpu to go back to normal before selecting the next option then all appears ok.

It's as if its trying to load a bunch of information in parallel to have it in memory but doesn't have any limitation on it. If you go to the next step too fast it tries to use 100% of the cpu and locks up.

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Timothy_GGG wrote:

Since this post covers the same topic, I'll post what I did in the other thread.

We are still very aware of this and appreciate your extended patience.

Thank you! Hopefully you guys can get it sorted soon. I would love to play with my buds :)

That GGG post will lower exiles' blood pressure by 20%, which is much needed considering how high it is from all the Mountain Dew and Doritos.

im glad i dont have this issue but i am experiencing disconnects during maps with multiple breaches. I lose all loot collected from the first one, i lose my portals, waystone and anything in my inventory i collected on that map.

Im sure the problems with pc freezing up is more troublesome.

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Timothy_GGG wrote:

Since this post covers the same topic, I'll post what I did in the other thread.

We are still very aware of this and appreciate your extended patience.

I've lost my patience long time ago, but steam have denied my refund request due to 4 hours of "play" (I would not call it playing) time.

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exiled#5468 wrote:

I don't know if this would help anybody else but it helped me. I also have the same issues freezing and CTD. Turning off multithreading reduced the frequency of freezing and CTD but resulting in low FPS.

However turning on multithreading AND triple buffering seems to resolve this issue for me. Will keep monitor if this actually the solution.

Edit:
I'm using Win1124H2
Latest NVIDIA driver 566.36

Just updated my bios on the Gigabyte Aorus x670 Elite AX from F6A to Current F32H

Reset my Nvidia Control panel settings to default and now trying what you said with triple buffering on with multithreading on.

I'll report back on first crash if it happens.

Edit: no crashes for a little under 1 hour 1/2 gaming time. will report back tomorrow.

Same issue as everyone else - game started crashing to desktop more and more after the last update a few weeks ago. Now it's at a point where it's greater than a 50% chance I'll crash during my first login attempt when the loading gears come up - if not at that point, within 10 minutes of playing endgame (mostly happens during loading screens, sometimes when switching between tabs in my stash, randomly during actual dungeon runs, it's completely random at this point). It's worth noting I am not dealing with the full lock-up and hard reset part of this puzzle, just crashing to desktop. Another thing that happens after most of the crashes to desktop is the game will just attempt to launch through Steam anywhere between 5-10 attempts but it just starts to load but never launches the actual game window at which point it just kills itself and I have to attempt to launch it again. After any random # of follow-up attempts eventually the game will launch again and go back into the ~15 minute grace period before it crashes to desktop again randomly. Also worth nothing I currently have about 180 hrs into the game (I am ballparking but I think the crashing to desktop started ~15-20 hours of playtime back - shortly after the last game update came out).

I've tried too many things to list here as far as troubleshooting goes (from all of these threads and the reddit thread, and even some of the recommended fixes on youtube) including a full factory restore of my 3 month old computer to try and see if using 23H2 would fix the alleged 24H2 issue. It did not - crashed within 15 minutes of bouncing around a few endgame loading screens.

Ive got:
3 month old pre-built MSI gaming PC
Win11 24H2
i9-14900KF (my BIOS version shipped with the version that applied the correct issue to prevent this CPU from effectively killing itself)
4090 GPU
64GB RAM
2TB NVMe Storage
Current OS power plan is set to Ultimate

I've tried the following (and still had the game crash to desktop):
-Full Factory restore
-23H2 after restore
-24H2 after restore
-Increasing virtual memory / page file size (from one of the reddit fix threads)
-Using Vulkan instead of DX12
-Disabled Nvidia Reflex

From what I see in event viewer my crashes are 99% related to kernelbase.dll crashes.

Also worth noting I've yet to crash in any capacity on this PC in any other game or application that I regularly use since I've bought it. I'm also a systems engineer for a living primarily supporting large scale enterprise Windows environments so the commonplace troubleshoot process and steps are for the most part 2nd nature to me.

At this point I can only think this issue is primarily related to the game and all I can do is shelve playing it for now - big BIG sadge as I've banked north of 180 hours into the game and absolutely love it.