Hard crashing PC locks up

Just a warning.

My NVMe SSD's MBR (master boot record) had to be repaired after playing for a couple of hours with a method of disabling shader cache reading and writing. Jokes on me.
PoE2: A good, giving game
Brand new pc, perma crashing cmon fix your game
It's been so long since I needed to hard reset my computer it's kind of scary when it happens tbh. It's such a weird issue, sometimes it happens at first load, sometimes pretty soon, sometimes after hours, sometimes never. But i think it always happens before a specific point when loading a map. Pretty soon after the start of loading, the gears stop spinning for few seconds at least on my computer, I haven't seen the computer freeze after that. So the freeze happens at some point before that, at least for me.
Will there be a refund option for players that are affected by this crash? Because while it is true that we have passed the 2 hour limit, in reality there is no actual way to keep playing Path of Exile 2 as long as it is in this state.

For those who still have some trust: Will there be an "apology packet" offering for players that are affected by this crash?

The actions of the developer team and the community managers are quite disheartening. Their use of initial dismissal tactics by not recognizing this issue even when there was a 50 page post about it, and then resorting to distorted and faulty logic to claim "This seems to mostly be for players with the Windows 24H2 update." is indicating that they knew about this issue, and decided to sidestep it as it would only affect a "negligible" amount of players.

It did not work out as they planned and now people are talking about PoE2 as "the game that bricks your PC" or add this info as an asterisk next to its name. We even see some people that keep attempting to derail the thread by picking fights or claiming "this cannot brick your PC" contrary to common sense. This can absolutely brick your PC, but most of the time it will only cause shortened component lifespan and data corruption.

This is not a Windows 24H2 issue.
The reason why you observe "most" players who have the issue have Windows 24H2 is because "most" players updated their OS and their drivers while preparing for the long-awaited, once delayed launch of this game.
Just from observing that players who do not have Windows 24H2 (which we have in this thread, and undoubtedly among the dxdiag senders as they used "mostly") the developers should have known that it is not a Windows 24H2 issue and focus on their own code/engine. Adding that to their sticky creates the impression of "shifting the blame".
I cannot send/reply to direct messages because my in-game character has not finished Act 1.
What to do:
1)Write a short review about the hard crashes in notepad.
2)Copy and paste it to steam reviews, put up a negative review.
3)Copy and paste it to steam discussions, put it up there.
"
Cainrith#2807 wrote:
Will there be a refund option for players that are affected by this crash? Because while it is true that we have passed the 2 hour limit, in reality there is no actual way to keep playing Path of Exile 2 as long as it is in this state.

For those who still have some trust: Will there be an "apology packet" offering for players that are affected by this crash?

The actions of the developer team and the community managers are quite disheartening. Their use of initial dismissal tactics by not recognizing this issue even when there was a 50 page post about it, and then resorting to distorted and faulty logic to claim "This seems to mostly be for players with the Windows 24H2 update." is indicating that they knew about this issue, and decided to sidestep it as it would only affect a "negligible" amount of players.

It did not work out as they planned and now people are talking about PoE2 as "the game that bricks your PC" or add this info as an asterisk next to its name. We even see some people that keep attempting to derail the thread by picking fights or claiming "this cannot brick your PC" contrary to common sense. This can absolutely brick your PC, but most of the time it will only cause shortened component lifespan and data corruption.

This is not a Windows 24H2 issue.
The reason why you observe "most" players who have the issue have Windows 24H2 is because "most" players updated their OS and their drivers while preparing for the long-awaited, once delayed launch of this game.
Just from observing that players who do not have Windows 24H2 (which we have in this thread, and undoubtedly among the dxdiag senders as they used "mostly") the developers should have known that it is not a Windows 24H2 issue and focus on their own code/engine. Adding that to their sticky creates the impression of "shifting the blame".


Ask steam support. If you bought from the website - tough luck, prob you are not getting your refund any time soon.
"
This is not a Windows 24H2 issue.
The reason why you observe "most" players who have the issue have Windows 24H2 is because "most" players updated their OS and their drivers while preparing for the long-awaited, once delayed launch of this game.
Just from observing that players who do not have Windows 24H2 (which we have in this thread, and undoubtedly among the dxdiag senders as they used "mostly") the developers should have known that it is not a Windows 24H2 issue and focus on their own code/engine. Adding that to their sticky creates the impression of "shifting the blame".


And we get gaslit by being told it is windows/amd/intel fault when clearly anyone with a common sense instantly smell bs on this. 1 game out of many that came out recently and this one crashes, not itself, but youre whole system. Make that make sense
It seems to me that someone just cheated, or even saved on the quality department. After all, you can already sell the game to thousands of people, call it early access, and let them do the testing. Because such a serious mistake that incapacitates the entire user's system is just a shame. Especially for developers who financially rely on Tencent (just look at their capitalization). Obviously, no one from the developers has checked the game properly. Shame on you!
"
Outdone#5601 wrote:
Im on windows 10, r7 5800x with a 7800xt, got to play for about 20 hours with some crashes throughout. Then 2 days ago after the patch I can't play at all it hard crashes my pc. I had this pc for about 2 months with no issues with any other game. Now after the crashes with Poe2 it seems like it may have damaged the cpu, I'm now getting pc crashes with any game I play regardless of cpu% usage. Like rocket league at 25% cpu and 60c crashes pc. Be careful people this may be damaging hardware.

You can't be serious unless you're trolling people on purpose.
"
Cainrith#2807 wrote:
This can absolutely brick your PC

Haha this happened again.

"
Cainrith#2807 wrote:

This is not a Windows 24H2 issue.

Linux systems don't experience this issue. Just switch to terminal and kill the process without the problems. So?

You can't comprehend simple thing, they already stated they are AWARE of the issue and they are working on. Can't you imagine, some problems are VERY hard to catch and fix in modern complex and sofisticated environments. If you really want to help, just collect debug data and send to GGG.
I'm also experiencing multiple crashes, I've had about 25 of them. I've already decided and ended up getting the Xbox version as well, I'm afraid of breaking my new PC.

My personal opinion is that this problem is inconceivable, I've been playing PoE since 2011 and I've never had any problems, not with PoE or any other game. But releasing a new version with such a serious bug, they should do everything they can to correct this and not game balancing, that's secondary.

My computer:
7800x3d
4070 ti Super
32gb ram
Windows 11
IGN: kadete

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