Crash on loadingscreens

After the patch 2-3? days ago, I am constantly crashing on loading screens. On average every 4-5 loading screens crashes. Sometimes several in a row.
It can be loading into maps, town (from character selection), kingsmarch.

PC:
Kingston FURY Beast DDR5 4800MHz 64GB (KF548C38BBK2-64) 2x32GB
Intel Core i7-13700K (CM8071504820705)
MSI GeForce RTX 4070 Ti VENTUS 3X OC (912-V513-006)


Settings ingame:
Spoiler
3440x1440
No upscale
DirectX12
Vsync OFF
Triple buffering Enabled
Antialiasing QUality: High
Upscale mode: off
Lighting: Shadows (defualt)
Shadow quality Low
Number of lights low
Depth of field Disabled
Texture Quality High
Texture Filtering 16x Anisotropic Filtering

Dynamic Culling Disabled
Dynamic resolution Disabled



This is making the game rather unplayable. I lost my entire ship crew, because I crashed on loading. And in general, crashing 10 times an hours is just pure pain.


Edit: It seems the 'first' loading is the problem, as once I've loaded into a map once, I do not think I've crashed when going in out with loot.


Last edited by BatteryChris on Aug 5, 2024, 6:02:26 AM
Last bumped on Aug 24, 2024, 12:33:10 PM
Same here.

i7 13k
rtx 3080

Client log of POE keeps on throwing a critical:

2024/08/05 12:28:22 4074296 ff073be2 [CRIT Client 13972] Failed to decompress (corrupted data)



I've done:

- Reinstalled POE
- Switched between all Dx11, dx12, vulcan
- Manually removed all caching and reinstalled poe again
- Switched between all Dx11, dx12, vulcan
- Moved around some settings (didn't really keep track of what things I've touched, but it's close to everything :D)
- Even just now installed newer version of my BIOS since I read some people had problems with 13/14 gen cpu's. Also doesn't seem to fix it.
- Ran SFC /scannow because of corruption errors and kernelbase failur-> no corruption found (so nothing to fix either :D )

Nothing seems to help. :(

I get dropped as soon as I log in after selecting a character, or when I'm loading into maps.

I at fewest can't play, and at most run 1-2 maps before it crashes again.

EventViewer always says the same;

Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x66aaecc2
Faulting module name: KERNELBASE.dll, version: 10.0.22621.3880, time stamp: 0xdb9989e8
Exception code: 0xe0000001


Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x66aaecc2
Faulting module name: KERNELBASE.dll, version: 10.0.22621.3880, time stamp: 0xdb9989e8
Exception code: 0xe0000001

This thing I have as well.

May I ask, was it fine for you on the first week ish, and started recent days?
"
BatteryChris wrote:
Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x66aaecc2
Faulting module name: KERNELBASE.dll, version: 10.0.22621.3880, time stamp: 0xdb9989e8
Exception code: 0xe0000001

This thing I have as well.

May I ask, was it fine for you on the first week ish, and started recent days?



I only got to play on a laptop a couple of the first days. (Was some other country :D ). I didn't get any crashes on the laptop, but it barely lives trying to run POE :D

So I can't say if this happened after a certain patch. I know last league all was fine.
Patch today, and sadly this is still happening. Game is unplayable :(
same here

13th gen i9-13900KF
128gb Kingston Fury 5600
Gforce RTX 4070 Zotac
Gigabyte Z790 Aorus Elite AX
Win 10
Last edited by Kalibur77 on Aug 6, 2024, 5:26:48 AM
started for me as well, i'm now unable to get past the login screen. Deleted the user cache, uninstalled antivirus just in case, but no joy. The gears stop grinding on the Karui Shores loading screen and there appears to be nothing in the client log, processing just halts. Last stop is re-install but it takes forever to re-download the client at my connection speed and other posts seem to indicate it does not help. Game had been working fine for the past 4 days up until yesterday, when intermittent loading screen freezes started happening. now it's up to the point that I can't get past the loading screen. Help!
Similar problem,
in the loading screen or shortly thereafter my game crashes, restarting the whole pc. Yesterday I was able to play for about an hour, but since 3.25 it forced restart at least 95% of tries.
I tried DirectX 11 and 12, updating drivers and the usual other stuff
Last edited by wolferl23 on Aug 6, 2024, 6:07:39 AM
Tried linking account to steam, crashing just as much as on standalone.
Having same problem, have been playing fine all league no problem, today I had power drop at my house and now its crashing to desktop, sometimes I see just a spash screen, sometimes I dont, just closes....

My Client Txt shows:


2024/08/06 16:56:13 1986703 ca86fd32 [DEBUG Client 10640] Rebuilding UI::Core properties. Current input mode = '1'
2024/08/06 16:56:13 1986703 ca86d81c [CRIT Client 10640] Failed to install font 'Art/2DArt/Fonts/DFPT_B5_POE.ttf' (DFPHeiMedium-B5-POE), Exception: File not found: Art/2DArt/Fonts/DFPT_B5_POE.ttf
2024/08/06 16:56:31 2004859 ff073be2 [CRIT Client 10640] Failed to decompress (corrupted data)

I've tried total reinstall to a new location, etc... Still crashing.. :/

EDIT: I'm not on steam, just running straight from Client
Last edited by scjohnson243_1 on Aug 6, 2024, 5:59:20 PM

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