Support Email Response Delays

cmon ggg im trying to buy some mtx here help me out
full month of no reply.. 12/12/24
49 days of waiting to unlink steam from an account with a dead email. Cmon support, it's 1 button you need to push
Last reply was on 7th this year after around 3 weeks wait resolving one of my issues which was nice.
The second one is still open and if i don't get a reply in 2 weeks from now on i move on i guess since they (i think) dont care (for whatever reason) or their hamster fueled mail system is still borked AF.
Will give an update here in the next 2 weeks.
Masterpiece of 3.16 lore
"A mysterious figure appears out of nowhere, trying to escape from something you can't see. She hands you a rusty-looking device called the Blood Crucible and urges you to implant it into your body."

Only usable with Ethanol Flasks
Been personally waiting for 3 weeks + and still no response, I understand they have issues but 3 weeks + is a bit long especially when the purchase failed or there are issues with microtransactions

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