PC shut down / turn off on game load PATH OF EXILE 2

as said in titte, every time I boot the game my pc turns off for a couple seconds then starts booting up again.


THIS WAS NOT THE CASE ON LAUNCH DAY. I could play just fine for the first 24h or so, first shutdown happening mid-game somewhere in act3.

specs:
Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz
NVIDIA GeForce GTX 1060 6GB on GP106-A GPU, driver 566.36
16GB DDR4 RAM

game installed in sata ssd, system installed in another sata ssd

don't know which logs would be relevant and where to find them.
switched configs from config.ini a bit with no success

render was initially dx12, swapped to Vulkan through textfile with no success

other fix attempted;
- steam file integrity,
- msi afterburner power limit to gpu
- poe2_production_Config.ini
-- enable framerat limit and set to 60
-- disable fullscreen

update; confirmed to GPU problem, testing now
unplugging and plugging GPU power supply 6pin seemed to fix it for a short while, after some minutes with the game open, however, it turnt off again

update2; problem did indeed spread and now I can't play most 3d graphics games on my computer without it immediatly shutting down on render, testing if it's a GPU or a PSU problem

i have same problem my pc shutdowns after 1min-5min.

specs:
AMD - 5900x
AMD - Radeon 6900XT 20GB Graphic Driver
64 GB RAM Kingstone 3600Mhz

i m using limit fps and still happening.

I've read that this is an issue with Win 11 24H2 with AMD processors. Microsoft confirmed in a bug report that Ubisoft games are cause full PC lock ups and have stopped pushing out that update to anyone that has Ubisoft games installed.

I've read that if you roll back to Win 11 23H2 it should be fine, but I haven't tried that.

Same issue but made worse with every zone transfer it crashes and computer fans start purring before being kicked out. I'm beyond blown away that some people have been able to play through on a few characters when i can hardly get through the first map without some issue resulting in being unable to play.

These freezes that force a PC reboot are also happening to me on loading screens, although it is more sporadic, I can play for decent stretches (1,2 hrs).

NVIDIA 3090 TI
Processor 12th Gen Intel(R) Core(TM) i5-12600K 3.69 GHz
Installed RAM 32.0 GB (31.8 GB usable)

got the same problem after entering the black vaults in act 3

I am on a laptop with i9-13900H and 4070Ti and at random intervals the machine suddenly powers down while playing the game. I can't reproduce the behavior in any other mode of operation

"

ShadowEdge6#6830 wrote:

I've read that this is an issue with Win 11 24H2 with AMD processors. Microsoft confirmed in a bug report that Ubisoft games are cause full PC lock ups and have stopped pushing out that update to anyone that has Ubisoft games installed.

I've read that if you roll back to Win 11 23H2 it should be fine, but I haven't tried that.

I run windows10, lmk if u had success with it

Im on win 10 and having same issue, if not 2nd or 3rd loadingscreen the next gonna be a crash for sure, the fix was for me to turn off multithreading, but im just not willing to play the game like that(also crashed like that also sometimes in crowded area), to stop b4 every loading screen to turn on/off multithreading

cpu Intel Core i9-7980XE
gpu AMD Radeon RX 7600 XT
ram 32GB

This is not the cause of this particular issue. I do not have 24H2 installed and I am still getting this error. Definitely a larger issue at play here.