Impossible to email GGG support - more than 4 days still no answer
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Still nothing, keep waiting... Support on the forum continue continue to ask to send email while most of the email get rejected and bounced back to us...
A week of vacation well wasted... Pardon my english, I'm French :p
SSF for the win! |
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Should I write to Steam for a refund or can my 300 coins be transferred to my main account? Can I not expect a response to my letter from technical support?
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" Depends on what is your problem. For sure, the GGG support will take a long time and if you have any alternative you're better off doing it. Pardon my english, I'm French :p
SSF for the win! |
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The problem is in linking to a Steam account, I now have two accounts in my account, but the 300 coins were not credited to the main account.
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" I see... you're not the only one with this issue, I guess somehow at some point they will fix and address that. Just don't use it, eventually don't even play in this account to avoid more problem later. Also, I don't know how a refund from Steam would work tbh. Pardon my english, I'm French :p
SSF for the win! |
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My mail is not even reaching them!
I bought a tab for mistake (didn't know they would import tabs from POE) and Im trying to cancel the purchase to use my points on better stuff, but its been 3 days of "Delivery Status Notification (Failure)" from "Receive rate too high" to "Temporary System Problem. Try again later.". Guess we can just wait. |
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" At least you can play... Pardon my english, I'm French :p
SSF for the win! |
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there is no support for this game. i sent an email 10 days ago and still nothing.
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I've had one message get through but the replies are being sent back with same message. I know it's frustrating as heck being stuck like that, I'm sure they're overwhelmed like crazy and might be for a little while yet but I'd keep trying. Eventually you'll slip one through.
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