Impossible to email GGG support - more than 4 days still no answer

Hi,

My actual linked steam account is an old one, without anything, I want to unlink it to link another one, the one that I'm using now and with POE2. Unfortunately you can't unlink steam account yourself and need to contact GGG support but GGG doesn't receive email:

"The user you are trying to contact is receiving mail at a rate that prevents additional messages from being delivered. Please resend your message at a later time."

Trying to contact the support since launch for something that we should have access ourselves directly is really annoying and a waste of time.
So can someone just unlink my steam account and/or contact me directly please because I can't.

Thanks in advance,

Still no reply from GGG and no news about their email issues...
Waited and wasted all the weekend to end up ignored.

Many people still have issues connecting to the game even after purchasing but at least they are monitoring and patching skills too strong. Good for people who can play I guess...

Day 3 of the EA, still waiting for an answer from GGG, just to unlink a Steam account that takes literally 1 click to do.

It's starting to be ridiculous at this point.

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loulou_3D#5804 wrote:

Day 3 of the EA, still waiting for an answer from GGG, just to unlink a Steam account that takes literally 1 click to do.

It's starting to be ridiculous at this point.

Same here mate. Guess their backlog is like thousands of messages so we'll have to wait until they get to us. Was thinking exactly the same though, why don't let us unlink it ourselves.

Agree, I don't understand why we can't, it's a basic and classic feature.
Unfortunately, there are a lot of similar issues about simple things like that :s

Really frustrating to get the game, have it installed and not be able to play it just because of that, and wait without any answer or statement about that.

Anyway, good luck to you, if you somehow get an answer, let us know ^^

"

loulou_3D#5804 wrote:

Agree, I don't understand why we can't, it's a basic and classic feature.
Unfortunately, there are a lot of similar issues about simple things like that :s

Really frustrating to get the game, have it installed and not be able to play it just because of that, and wait without any answer or statement about that.

Anyway, good luck to you, if you somehow get an answer, let us know ^^

Thanks, gl to you too! :)
I actually got a reply on my initial email but they were asking additional info regarding my account so I'm waiting once they back to me again

At least you got the first answer... Didn't even got the chance to go to this step yet lol. I will keep it updated as well if I got any thing.

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pain9001#7202 wrote:

"

loulou_3D#5804 wrote:

Agree, I don't understand why we can't, it's a basic and classic feature.
Unfortunately, there are a lot of similar issues about simple things like that :s

Really frustrating to get the game, have it installed and not be able to play it just because of that, and wait without any answer or statement about that.

Anyway, good luck to you, if you somehow get an answer, let us know ^^

Thanks, gl to you too! :)
I actually got a reply on my initial email but they were asking additional info regarding my account so I'm waiting once they back to me again

How long was it to the response?

Getting an error linking my PSN to my GGG account

"

VSwift#7054 wrote:

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pain9001#7202 wrote:

"

loulou_3D#5804 wrote:

Agree, I don't understand why we can't, it's a basic and classic feature.
Unfortunately, there are a lot of similar issues about simple things like that :s

Really frustrating to get the game, have it installed and not be able to play it just because of that, and wait without any answer or statement about that.

Anyway, good luck to you, if you somehow get an answer, let us know ^^

Thanks, gl to you too! :)
I actually got a reply on my initial email but they were asking additional info regarding my account so I'm waiting once they back to me again

How long was it to the response?

Getting an error linking my PSN to my GGG account

Exactly 1 day, emailed them 3 hours past release once servers were up

1 Day seriously? WTF GGG, why I don't have anything after 3days...

Lucky for you I guess haha