POE 2 Complete PC Freeze while loading screen

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interbeing#5112 wrote:

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GODOFWARSANCHEZ#4574 wrote:

The only thing that helped me is deleting cache and then locking those folders up. The issue is definitely with cache and should be fixable.

Now I can even minimize the game while loading and it does not crash! WoW, it would certainly crash before the fix.

Where i can find caches folder?

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del /S /Q "C:\Users\%username%\AppData\Roaming\Path of Exile 2\ShaderCacheD3D12\*"
del /S /Q "C:\Users\%username%\AppData\Roaming\Path of Exile 2\ShaderCacheVulkan\*"
del /S /Q "C:\Users\%username%\AppData\Roaming\Path of Exile 2\Minimap\*"

start steam://rungameid/2694490

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Kogh#5027 wrote:

Just to feedback..

Game first load - ok
First teleport from mawdun mine to caravan - ok
telporting back from caravan to mawdun - STUCK ON LOAD

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darknuub#7440 wrote:

Annoyingly its not happening to any of the big streamers ive watched. You bet your ass they would be more vocal about this issue if Zizaran, Quinn, Asmon or Mathil were crashing every other load screen.

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LexPrettymood#7791 wrote:

Used to have PC freezes in loading screens, wasn't 100% but about 1/5 loading screens.

I used to crash even using BES but changin process priority as uptill now from the past 3 days fixed the loading screen crashes.

I'm running a 58003DX with a 3090Ti on Win11 24H2 and I've had zero crashes since I did the following:

1. Set core usage to -10% with BES for POE2
2. Set Process Priority for BES to "Realtime"
3. Set Process Priority for POE2 to "Below Normal"
4. Set engine to Vulkan

All my graphic settings are maxed and I'm running the game in 4K.


Alternatively simply deactivating multithreading before changing areas or teleporting also worked before I found those tweaks.

Please note that I have a big gaming testing background and that THIS loading screen crash I had looks similar in repros to every person here who said they had a Ryzen 3D processor in this thread, I'm not aware of other situation as I'm not "testing" on any other hardware, best of luck and I hope it helps someone.