POE 2 Complete PC Freeze while loading screen

Hope the holiday was fun GGG. I also hope your New Year's Resolution is to fix your game. Really tired of hard lockups.
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AnubisXT#0335 wrote:

Don't think I've had a crash in the rest of those games (got a 9800X3D and a 4090) and haven't seen much on those games crashing in general either in 24h2 as far as a hard system crash. I've played multiple UE5 (several hours in Marvel) games without issue and yet I got this 100% loop bs a whole mess of times before I gave up on it. PoE's crashing issues are entirely different. Its either the code or something to do with DX12/Vulkan because even Linux has issues with it and I'm pretty sure they are using either Proton or Wine, which are more or less Windows API emulators for Linux.

Making assumptions based on personal experiecne is a bad practice. Because you, I, other people have very small and limited sample size. We have reports from users with the similar problem playing different games and from UE developers that can't compile shaders safely without getting a crash.

Anyway. My question was about the roots of the problem. Don't you think if the user space program hangs the system up and not allowing to process interrupts there must be something really serious on the deeper layers of the system and not just "loading CPU to 100%"?
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I havent crashed in several days using the PoEUncrasher.


Same, but unfortunately it doesn't work for everyone :(
Same here, using PoEUncrasher and using Vulcan over DX12 works like a charm for me.
Please note the PoEUncrasher needs to be run as admin to actually work.
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Fengizy#0813 wrote:
I Had this issue aswell, only solution was a rollback to 23H2, ever since the rollback i havent had single freeze/lag w/e

I searched several sites about this issues, seems to be a issue from windows itself, many people have reported this bug to microsoft itself, and their only solution was a rollback aswell,

so for you guys that have this issue, consider doing a rollback to 23H2 untill windows fixes the issue.


you just got lucky, i have two machines on 23H2 and both are locking up with the game.
Crashing occasionally on the loading screen when mapping, with pretty much the same symptoms.

WIN 11 24H2
3080
AMD3600

I've been playing other games during Dec: Cyperpunk, Darktide and Helldivers but it seems like only POE2 behaves this way, however, MS appears to have acknowledged the issue
https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-24h2#3448msgdesc

Yet I think GGG's comms on this are not great, to be fair (in another thread, guy had his atlas completely locked and they have suggested starting on HC, lmao)

POEUncrasher seems to solve the issue with freezes during game loading, but I still experience freezes when using ALT+TAB. The screen completely locks up, but the computer itself doesn’t freeze, and I can close the game via Task Manager. Is anyone else experiencing this problem?
No response from GGG in almost a month.
Computer just locked up twice during load screen. Please fix!
This started happening yesterday evening and keeps doing it right now.. i have to manually hold my restart button on pc because i cannot do anything other than that
When I join an "endgame" map of my friend (with the portal), the game crashes during the loading screen.

I checked the Windows Event Viewer and I saw that the exception is due to an Access Violation at offset 0x000f9e6a of module "PathOfExileSteam.exe".

Obviously I cannot say which script/function is passing the wrong parameter without further analysis and/or debugging, but still, this should be useful info.
Last edited by lauralex#6031 on Jan 3, 2025, 5:00:16 AM

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