Hard crashing PC locks up

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Ulsarek#7159 wrote:

Pray tell, how is my manufacturer responsible for me having to shut down my machine inappropriately? [Removed by Support]

You turned power off and your component failed being compliant with ACPI 2.0 standard. So, it's your system fault and ask your vendor why does it produce hardware with design flaws? If you think you can sue GGG for damaging your hardware, go on. 0% chance. Next time you will think twice before buying SSD based on everything (like size and speed, etc.) but not on reliability, not being proof against sudden power offs.

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cursorTarget#1174 wrote:

You turned power off and your component failed being compliant with ACPI 2.0 standard. So, it's your system fault and ask your vendor why does it produce hardware with design flaws? If you think you can sue GGG for damaging your hardware, go on. 0% chance. Next time you will think twice before buying SSD based on everything (like size and speed, etc.) but not on reliability, not being proof against sudden power offs.

Brah you are a professional make-shit-upper. Hah.

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Lyutsifer665#1671 wrote:

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dirtybeatfreak#7612 wrote:

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Lyutsifer665#1671 wrote:

haven't experienced any issue myself. whatever it is, its not on GGG's side.

What dumb logic is that lol.

All the people with issues all have different machine specs, drivers, OS's etc etc.

The ONLY thing that every person with this issue has in common is the game.

The game is triggering something within the OS and making it fail.

Nearly everyone with this issue is saying all their other games are fine.

Ubisoft had the same issue with the Creed games - they patched the games and it fixed it.

It is the game.

the common thing seems to be that windows 24h2 patch...there are all sorts of issues with this patch. i was made aware of it in time and blocked it from installing. not sure if you can do a roll back but its worth trying

Has nothing to do with 24h2, unfortunately, wish it was that simple.

For anyone still having this issue, I started using that PoEUncrasher on github. Haven't had an issue with pc crashing / having to hard shut down pc since. Still get the odd crash to desktop mode game, but no loading screen lock ups.

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cursorTarget#1174 wrote:

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Ulsarek#7159 wrote:

Pray tell, how is my manufacturer responsible for me having to shut down my machine inappropriately? [Removed by Support]

You turned power off and your component failed being compliant with ACPI 2.0 standard. So, it's your system fault and ask your vendor why does it produce hardware with design flaws? If you think you can sue GGG for damaging your hardware, go on. 0% chance. Next time you will think twice before buying SSD based on everything (like size and speed, etc.) but not on reliability, not being proof against sudden power offs.

In cases where system is completely frozen even an ACPI-compliant soft shutdown may not complete. If there is no ACPI event processing ability, ACPI does not work.

With ACPI 2.0 the risks drop significantly. Around one in a thousand. This is around the same probability as having a flight delay. So not impossible but not usual.

But again, why should someone be taking this risk? Would you expect when launching a game that it might brick your hardware?

And if you are in USA, you can sue GGG and probably win. The as is software does not cover this type of error as it is well outside the usual expected behaviour; but it will be long and hard (unless Elon also starts crashing). Anywhere else I'm not sure. You can definitely get a refund in EU but any further is not my area of expertise.

Furthermore, I ask anyone who sees this message to please give a negative review for Path of Exile 2 on Steam.

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Lyutsifer665#1671 wrote:

the common thing seems to be that windows 24h2 patch...there are all sorts of issues with this patch. i was made aware of it in time and blocked it from installing. not sure if you can do a roll back but its worth trying

No, you didn't read what I wrote properly. People on different OSs are experiencing the issue. Not just the 24h2 update, but older versions. Even different OSs such as Linux.

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Cainrith#2807 wrote:

But again, why should someone be taking this risk? Would you expect when launching a game that it might brick your hardware?

They accept that risk when they bought hardware based on the modern standards. You completely ignore that the game doesn't have access to the hardware directly and it runs in isolated low privilege environment. The entire system designed to protect stability and security from the malware and glitchy applications.

Hardware abstraction layer, ring 3 completely separated from ring 0, system kernel with Patch Guard, shadow tables, process security tokens, preemtive multitasking based on System Timer interrupts, ring 0 memory leakage detection, argument checking when ring 3 program needs to call something from ring 0. And much more, like disabled CPU commands like CLI / STI, etc. So many efforts the industry made all over these years.

Everything failed!

Because of what? Because of some random, glitchy, isolated application with almost no rights to do anything on your system. Don't you see the problem? And it's not about "using system API in unusual way". The entire API built around the fact that some ring 3 program may use it incorrectly (we don't know exactly what's going on) to protect the system stability and security. This is the core part of your OS and you completely ignore that fact.

For some reason you don't blame the guys who wrote crappy code for the ring 0, turning your system into a house of cards, but you do find someone to blame in this chain of events.

It's like blaming the 5.56x45 bullet that penetrated your body chest and not the manufacturer for making shitty untested plates. You blame the Sun for burning your skin, not the sunscreen cream you bought from the chinese seller.

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stroomer87#4845 wrote:

For anyone still having this issue, I started using that PoEUncrasher on github. Haven't had an issue with pc crashing / having to hard shut down pc since. Still get the odd crash to desktop mode game, but no loading screen lock ups.

I've used it for almost a week and haven't seen a crash since.

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Timothy_GGG wrote:

Hi everyone, whilst we have already been investigating this issue already, it would be massively helpful if you could provide your dxdiag output by doing the following on windows:

run > dxdiag > save all information

and sending me that file or it's contents in a private message.

Thanks!

LOL almost 3 weeks gone by no fix yet SO much for playing poe2

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CpTTryHard#0353 wrote:

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Timothy_GGG wrote:

Hi everyone, whilst we have already been investigating this issue already, it would be massively helpful if you could provide your dxdiag output by doing the following on windows:

run > dxdiag > save all information

and sending me that file or it's contents in a private message.

Thanks!

LOL almost 3 weeks gone by no fix yet SO much for playing poe2

He's gonna come back from holidays and be inundated with PM's with these files from everyone.

https://github.com/Kapps/PoEUncrasher/releases/

^ This works though, have not had any hard crashes since using.