How Secrets of the Atlas Launch Went

GL with DDOS and thanks for an update.

Still kicks out, fix servers

Cant even Stream PoE anymore, it doesnt reconize PoE 1 as a game LUL
and how it comes that only EU is UNDER DDOS attacks and not any other SERVER like
US, ASIA, CHINA etc.

This makes no sense.

I think u bought garbage ass Server for EU and now dropping the DDOS ARGUMENT everytime.


I like the MErc tho

Imagine being so pathetic and sad that you feel the need to ruin other people's fun and time. I would rather not be alive than be such a person.

Please find a way to stop these RMTS BOTS from spamming the chat 24/7.

Get your shit together, this launch has pissed away all good will you built up by pretending to care about PoE1 again. Live services should always be live, it's in the name, GGG.

At absolute bare minimum you need to work out instance persistence and automatic pausing on heavy load. People should not be losing their maps and content, you are failing to run your game at a base level.

Reminder that it is always a mistake to buy supporter packs before the league is proven good.

If you are in Europe and bought a supporter pack expecting a functional game you can request a full refund within 14 days as long as you haven't spent your points. Their support queue taking longer than 14 days is not a legal reason to deny it.

Also DDOS is probably at best half the issue considering everyone has been saying for months that the game hasn't been working at a base level half the time in Europe!

Enough with the bullshit, just fix the damn servers. Three days of lags—this is beyond ridiculous.

Lost my No Hit cuz of this fix ur game ggg

Eager for the patch. So tired of the one shots. TY team.

"

Community_Team wrote:

Starting with the elephant in the room, unfortunately primarily our European servers but also servers across the globe have been facing a barrage of DDOS attacks. We understand that this issue has ruined such an anticipated launch for many players. This is unacceptable service and we are deeply sorry. We want to assure you that we are taking this very seriously and it is the highest priority problem for our company to solve. Due to the nature of these attacks, we’re unable to provide a timeframe on when it will be resolved but we do want to acknowledge that we do see the issue and are doing everything we can to mitigate this.

While I can appreciate this is broadly outside of your control, the all but non-existent communication regarding this over the course of the weekend (hey, launching on Friday was your idea - not mine) made it very considerably worse and is difficult to understand.

Taking literally two minutes to create a thread about it here in Announcements would've gone a long way. Surely the company had at least one member of staff on hand & with website access??

We're spending $480 on supporter packs at a time - make more of an effort, please.