Support Email Response Delays
| can u verify my acc becaouse i cant do that, dont have acces to my old email |   | 
| Almost a month later and I just want my MTX I’ve paid for.  |   | 
| I sent my first email to support on the 29th of November 2024, about changing my account email. It's the 6th of January 2025 and i am still waiting for support to do a simple email change on my account. I am still unable to play EA Poe2 until they change my account email. | |
| For me it's nearly a month now without responds to my acc mail... |   | 
| Its now 31 Days im also going to file a complaint with consumer rights groups. This is an absolute joke. |   | 
| Got my refund. They own an apology to all those who are/have suffered. |   | 
| Apology or compensation, waiting a month and missing out on the holiday play time is crazy. |   | 
| This is fucked up. |   | 
| Can we expect a response from the support team anytime soon now that they announced that they are back from holidays? |   | 
| " Where did they say this? |   | 


















 
                        