SA Realm LAGGING

"Bump to highlight [Removed by Support]

We are in week 4 of this..."

Last edited by CoryA_GGG on Aug 20, 2024, 4:16:30 PM

Not a word or feedback about this but you act within minutes when your lack of communication is pointed out.

We are not expecting the issue to be fixed with a snap of a finger. Tech issues happen and sometimes takes time to fix. But at least let us know it's being looked at and give feedback on whats being done about it. We provided the exact IP of the server causing the issue weeks ago. The hardware of that IP is clearly defective or not strong enough to run the instances. The company hosting that server has 24/7 tech support on their servers so there is no reason why this should take this long to at least remove it from the pool till it's sorted out.

The other South African servers are running smoothly. I would rather wait in a queue for them than have the game spit in my face by deleting hard earned currency used on maps.

Agreed, this is very disappointing from the support team.

I lost a hardcore character because of this last night. Currently trying to level a new character, but it is nearly impossible as it seems like a 50/50 that you will get disconnected when entering a new zone.

I have to play on a European server with 170ms latency just to make progress.

Same experience here for everyone in my guild (all in SA).

* No packet loss to GGG IPs.
* Extreme lag leading to unplayable maps. It gets worse the more content there is on map. You can forget about doing e.g. delirium.
* Predictive mode makes it a little bit better but it's still unplayable.
* Servers degrade heavily around 6pm to 9pm but outside these times it's better, though not always.

Yea, no. The lag is causing me to lose my leveling progress, will have to quit playing for now until issues gets addressed. Really disappointing.

Games unplayable in the evenings between 6-9/10pmish PEAK TIMES - Cman guys, please help us

I guess this is the classic ignore it until its not a problem anymore

extremely disappointing

20ms ping in the hideout, perfectly normal. Then when I open a map, its like a roll of the dice and if I get the wrong roll and it creates my map on a bad server location, my latency graph turns into a mountain range. 5 second delay on movement, insane spikes to over 400ms, sometimes even over 5000ms and I'll die causing me to lose a port, and sometimes even the entire map. Not a pleasant experience at all, and only in PoE.

It's a very unpleasant experience to create a map and not know if its even going to be playable. Losing all my ports due to unholy levels of lag is a joke at the expensive of the player base. Some people are busy and can only play during peak times, and it's unfair that they have no alternative.

There's no excuse for not having some clear communication about acknowledging the issue or our concerns.

I love this game and I want it to do well, so I'm glad there are other people calling a spade a spade when it comes to addressing baffling issues.

EDIT> I thought S.A was referring to South America not South Africa, my apologies.

Still ongoing, GGG PLEASE HELP :(

Hi GGG, whats the ETA on this issue? Still ongoing.

Not only SA realm, im playing in singapore and after 6pm the latency unstable start appearing, before the defence rework, everyone is 6 portal gamer, now i am also 6 portal gamer, praying on a good instance