Ice tiger pet promotion not received

Twith says that i received the drop and game account connected, but i don't see in my mtx inventory
Last bumped on Dec 13, 2023, 10:39:18 AM
Hey there, sorry to hear you're having this issue! Please try disconnecting your Path of Exile account from your Twitch account here: https://www.twitch.tv/settings/connections

Then, try linking it again here:
https://www.pathofexile.com/my-account/twitch

If this does not help, could you please email us at support@grindinggear.com for us to look into this further?
Need help with anything? Please contact us at support@grindinggear.com for assistance :)
Last edited by Jenn_GGG on Dec 9, 2023, 5:07:58 AM
Had the same problem, the solution fixed the issue TY
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Jenn_GGG wrote:
Hey there, sorry to hear you're having this issue! Please try disconnecting your Path of Exile account from your Twitch account here: https://www.twitch.tv/settings/connections

Then, try linking it again here:
https://www.pathofexile.com/my-account/twitch

If this does not help, could you please email us at support@grindinggear.com for us to look into this further?


Unfortunatly not working for me. Unlinked in Twitch already, on above POE link error msg: "Unable to verify the connection to your Twitch account. If you keep seeing this message you may need to re-link your account." See nothing to link again on POE site.

Could you pls help?
i didnt get one as well
got it now :)
Last edited by Fleymour on Dec 9, 2023, 8:32:45 PM
followed Jenn_GGG post and got it! thanks
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floki2016 wrote:
Unfortunatly not working for me. Unlinked in Twitch already, on above POE link error msg: "Unable to verify the connection to your Twitch account. If you keep seeing this message you may need to re-link your account." See nothing to link again on POE site.


Also having the same issue
"
floki2016 wrote:
"
Jenn_GGG wrote:
Hey there, sorry to hear you're having this issue! Please try disconnecting your Path of Exile account from your Twitch account here: https://www.twitch.tv/settings/connections

Then, try linking it again here:
https://www.pathofexile.com/my-account/twitch

If this does not help, could you please email us at support@grindinggear.com for us to look into this further?


Unfortunatly not working for me. Unlinked in Twitch already, on above POE link error msg: "Unable to verify the connection to your Twitch account. If you keep seeing this message you may need to re-link your account." See nothing to link again on POE site.

Could you pls help?

Hey there! If you still haven't received your Twitch drops, please contact us at support@grindinggear.com for further assistance. We are experiencing a large influx of support requests at the moment, but we will get back to you as soon as possible.
Need help with anything? Please contact us at support@grindinggear.com for assistance :)
For the people that have unable to verify: i had it too. Go one back, to where your see your list of connections on the poe account page. and behind the twitch connection, you see the option remove. You click it here too, and then you get the option to readd the connection.
So the breaking connection thing, you need to both do on twitch page as well as poe website. Not just twitch website.

Hope this helps the rest!

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