Account Ban Revoked / Lifted Following Investigation

A text file is not a piece of software.

Word of advice in case you actually used hotel wifi: change your passwords.
The opposite of knowledge is not illiteracy, but the illusion of knowledge.
Last edited by ArtCrusade#4438 on Jan 19, 2026, 10:31:20 AM
Hoho how's that ban going?
Still sane exile?
No one in General Discussion can really help you. As others have stated, it's not going to be the loot filter (I would suggest changing the title).

Giving you the benefit of the doubt, there is likely something running on your gaming laptop that you're not aware of that breaks the TOS somehow.
Your only hope is to reach out to support and chat with them. No one here can do anything other than guess.

If you didn't cheat, I hope you get your account reinstated. If you did cheat....well.....lesson learned (hopefully).
Thanks for all the fish!
"
NeverSink's loot filter was being utilized, linked to the account. There was nothing else running on the system working with PoE 2.

Be advised that NeverSink's loot filter linked to the poe account may cause an account ban for use of third-party software. Although this is a function allowed by GGG directly, be aware it is the only third party software being utilized while playing poe2 EA.

Consider any financial purchases for an account a non-tax deductible donation allowing temporary enjoyment and use of until the RNG account ban hits your account. Be prepared to lose access to anything purchased and be forced to begin again with a new account at any time.

Think twice about dismissing any credibility to a player's notification that their account has been banned for doing nothing wrong. This is real, this is happening, and there appears to be no interest in fixing it.

** I retract everything above if the use of NeverSink's loot filter is a violation that I was not aware of. If the use of the loot filter is a violation, please consider terminating the function that allows this.



This PSA was a mistake.....before you wrote this you really should have simply asked "can neversink get you banned" before digging a.....very deep hole that you unfortunately cannot get out of. It's full of leaps of irrational thought and outright incorrect information. There's no way you are getting any help or good responses from this thread. I would delete it entirely.

Something else unbeknownst to you caused the ban. GGG should have provided you with specifics on what they detected, which you are either not providing us or simply never asked for before deciding to make this post. It would have taken you no effort at all to learn that it most certainly wasn't neversink and that 99% of what you wrote is basically blasphemy that just doesn't look legitimate to anyone.

You chose the worst possible thing to blame, a loot filter of all things, and even THE loot filter that created all other loot filters, and then chose to talk like it was ABSOLUTELY the reason before doing any sort of problem solving or confirmation. Which players would have HAPPILY provided within moments of a help forum post.


The tone and misinformation in the OP also leads immediately to mistrust of the source, whether or not it is valid. @Shovel: that is why the "toxic" forum responded in kind. The actual toxicity is in the OP, not the responses. Again, whether it was meant to be or not. The PSA and blame game nature of a post like this is a choice: when a simple plea for help would have been met far more kindly.


Not to mention that someone with an alt account from 2013 and over 500 posts should....kind of know better. It's interesting to be talking about financial purchases and the other PSA crap when you already have an old account that was active for three years and then abandoned, presumably with purchases attached given the history and visible information.
Starting anew....with PoE 2
Last edited by cowmoo275#3095 on Jan 20, 2026, 10:16:38 PM
I still feel like everyone is missing the question mark in the title. I'm only here showing support for a former guildie (the OP), we ran a large guild together many years ago and parted on bad terms. I know him well enough to know he's no liar or cheat, it goes against every fiber of his being.

And yus, I know my words mean little in this context. I'd feel like shit keeping quiet. I know how these forums get when it comes to "bans", it happened to me too.

And this isn't his alt account, this was his main one, if memory serves he made a new one years later so he didn't have to buy more char slots.

Not that any of this makes a difference, ya'll already made your minds up. :)

Also pretty sure most of the posts on his account are almost all in the guild subforum.
Just a lowly standard player. May RNGesus be with you.
Last edited by Shovelcut#3450 on Jan 20, 2026, 10:42:43 PM
"
GGG should have provided you with specifics on what they detected, which you are either not providing us or simply never asked for before deciding to make this post. It would have taken you no effort at all to learn that it most certainly wasn't neversink and that 99% of what you wrote is basically blasphemy that just doesn't look legitimate to anyone.

I don't know where you got that impression, but GGG most certainly do not go onto greater detail than "unauthorised third-party software" - which I can't help thinking is a bit ironic for someone publicly lecturing another on not having bothered to get their facts straight.
Having spent thousands of euros on Path of Exile over the years, I will not be further supporting it financially until and unless GGG resumes offering Technical Support.
"
Sarno#0493 wrote:

I don't know where you got that impression, but GGG most certainly do not go onto greater detail than "unauthorised third-party software" - which I can't help thinking is a bit ironic for someone publicly lecturing another on not having bothered to get their facts straight.


If you believe that you were banned by mistake, and you receive a response from GGG, they absolutely DO say what was detected if that information is available to them. There have been numerous anecdotal posts about this over the last few years. And it is how bans ultimately get reversed. Perhaps this no longer happens, but it was absolutely part of the regular course of conversation on overturning a ban.

It might not be laser-specific, but they can and do generally describe WHAT they detected if asked.

In the initial ban message, yes they do not provide information other than what you quoted.
Starting anew....with PoE 2
Last edited by cowmoo275#3095 on Jan 21, 2026, 10:07:58 AM
"
"
Sarno#0493 wrote:

I don't know where you got that impression, but GGG most certainly do not go onto greater detail than "unauthorised third-party software" - which I can't help thinking is a bit ironic for someone publicly lecturing another on not having bothered to get their facts straight.


If you believe that you were banned by mistake, and you receive a response from GGG, they absolutely DO say what was detected if that information is available to them. There have been numerous anecdotal posts about this over the last few years. And it is how bans ultimately get reversed. Perhaps this no longer happens, but it was absolutely part of the regular course of conversation on overturning a ban.

It might not be laser-specific, but they can and do generally describe WHAT they detected if asked.

In the initial ban message, yes they do not provide information other than what you quoted.


As someone that has gone through the process, I can confirm what Sarno said is true. They don't give any details for a reason.

This is why I'm still left guessing what caused my mistaken ban.
Just a lowly standard player. May RNGesus be with you.
Last edited by Shovelcut#3450 on Jan 21, 2026, 10:27:07 AM
"
I have another account, it has been banned for the use of third party software.


I had been playing PoE 2 early access. NeverSink's loot filter was being utilized, linked to the account. There was nothing else running on the system working with PoE 2. There were a few internet browser tabs open on a second monitor.


I advised GGG support, and offered full and unrestricted access to anything and everything on the system. I explained that I'm willing to help in any way I can to allow identification of what caused the false-positive for cheating resulting in the account ban and facilitate a correction so that this doesn't happen again in the future .. to me, or other players. The response indicated that the policy doesn't allow the release of any information that would allow me to cheat better.


Be advised that NeverSink's loot filter linked to the poe account may cause an account ban for use of third-party software. Although this is a function allowed by GGG directly, be aware it is the only third party software being utilized while playing poe2 EA.


Consider any financial purchases for an account a non-tax deductible donation allowing temporary enjoyment and use of until the RNG account ban hits your account. Be prepared to lose access to anything purchased and be forced to begin again with a new account at any time.


Think twice about dismissing any credibility to a player's notification that their account has been banned for doing nothing wrong. This is real, this is happening, and there appears to be no interest in fixing it.


** I retract everything above if the use of NeverSink's loot filter is a violation that I was not aware of. If the use of the loot filter is a violation, please consider terminating the function that allows this.


Try this somewhere else, Neversink is NOT thirdparty "software" at all, neversink is a file that containes the code for the lootfilter. You where caught cheating champ. Try this with people that don't understand how this works.
The crazy part is that OP noe knows that it's impossible that it'd be the lootfilter and even edited the opening post, but did not care enough to remove the false information.

Class act.
The opposite of knowledge is not illiteracy, but the illusion of knowledge.

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