RTX 5090 Black screen and fan goes to max.

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5teele#0157 wrote:
"
Hello ; I'm italian so , i'm sorry for spelling mistakes, I have been playing this games for a long time , and never had any problemswith my old pc wich had a
CPU i7 9700k
GPU gtx 1080ti
Unfortunately this pc died some months ago.

I switched to a new pc with :
CPU i9 14900K
GPU RTX 5090 TUF OC


Basically when i play , after some minutes of heavy play ( maps , it doesn't happen in hideout mostly ), after the latest patches my screen goes black and fans go to max speed ; i can't do anything about it and the only thing i can do is press the reset button to restart the pc.

This ONLY HAPPENS IN POE1 and POE2 ; i tried playing a lot of games like GoW Ragnarock , Indiana Jones , RDR2 and many others ; and it doesn't happen in those.

My gpu drivers are up to date (june 18) and motherboard bios are up top date too.... same for windows 10 updates.

Is it a poe problem???
Please investigate.


I have a workaround! Disable core 0 in task manager when the game launches. If you're using the 50 series card select your cpu for physx in the nvidia control panel. 40 series and bellow select gpu for physx.

If still freezing With AMD cpu's select blanced power plan and cap your cpu usage to 99%.

If all else fails try using my current driver, 566.36. Then try the steps above again. I had my computerr freeze on me about 30+ times during Poe 2 beta and it persisted into Poe 1, the steps above fixes it for now.


Honestly a workaround is not something a company like GGG should rely on....
AND people shouldn't use workarounds because if they don't know what they are doing they could damage something ... all that because of a game bug.

Also PoE doesn't use PhysX right?

Also my game doesn't freeze ; my whole screen (not only game screen) goes black and fans go to maximum power , but you can still hear audio, then after a couple of seconds audio distorsion kicks in and the only way to use the pc again is to reboot via button.


Exact same problem I have. My screens go black, I still hear audio and it starts distorting. Have to fully restart PC everytime.

We really need atleast GGG saying something but well... seeing the current state of Techincal Support...

I'm more than willing to provide logs, dxdiag stuff and testing if needed. I just want to play after a year
Last edited by Ichiroku#3871 on Jun 22, 2025, 5:30:02 PM
I'm having this same exact issue but with an older card (RTX 3070). DX12 and windows 11, newest driver. Frustrating!
fix your game GGG, please!!!
"
"
5teele#0157 wrote:
"
Hello ; I'm italian so , i'm sorry for spelling mistakes, I have been playing this games for a long time , and never had any problemswith my old pc wich had a
CPU i7 9700k
GPU gtx 1080ti
Unfortunately this pc died some months ago.

I switched to a new pc with :
CPU i9 14900K
GPU RTX 5090 TUF OC


Basically when i play , after some minutes of heavy play ( maps , it doesn't happen in hideout mostly ), after the latest patches my screen goes black and fans go to max speed ; i can't do anything about it and the only thing i can do is press the reset button to restart the pc.

This ONLY HAPPENS IN POE1 and POE2 ; i tried playing a lot of games like GoW Ragnarock , Indiana Jones , RDR2 and many others ; and it doesn't happen in those.

My gpu drivers are up to date (june 18) and motherboard bios are up top date too.... same for windows 10 updates.

Is it a poe problem???
Please investigate.


I have a workaround! Disable core 0 in task manager when the game launches. If you're using the 50 series card select your cpu for physx in the nvidia control panel. 40 series and bellow select gpu for physx.

If still freezing With AMD cpu's select blanced power plan and cap your cpu usage to 99%.

If all else fails try using my current driver, 566.36. Then try the steps above again. I had my computerr freeze on me about 30+ times during Poe 2 beta and it persisted into Poe 1, the steps above fixes it for now.


Honestly a workaround is not something a company like GGG should rely on....
AND people shouldn't use workarounds because if they don't know what they are doing they could damage something ... all that because of a game bug.

Also PoE doesn't use PhysX right?

Also my game doesn't freeze ; my whole screen (not only game screen) goes black and fans go to maximum power , but you can still hear audio, then after a couple of seconds audio distorsion kicks in and the only way to use the pc again is to reboot via button.


That's because your gpu is crashing due to the game, check event viewer and follow my steps to stop your computer from freezing.

I have a workaround! Disable core 0 in task manager when the game launches. If you're using the 50 series card select your cpu for physx in the nvidia control panel. 40 series and bellow select gpu for physx.

If still freezing With AMD cpu's select blanced power plan and cap your cpu usage to 99%.

If all else fails try using my current driver, 566.36. Then try the steps above again. I had my computerr freeze on me about 30+ times during Poe 2 beta and it persisted into Poe 1, the steps above fixes it for now.
"
Hello ; I'm italian so , i'm sorry for spelling mistakes, I have been playing this games for a long time , and never had any problemswith my old pc wich had a
CPU i7 9700k
GPU gtx 1080ti
Unfortunately this pc died some months ago.

I switched to a new pc with :
CPU i9 14900K
GPU RTX 5090 TUF OC


Basically when i play , after some minutes of heavy play ( maps , it doesn't happen in hideout mostly ), after the latest patches my screen goes black and fans go to max speed ; i can't do anything about it and the only thing i can do is press the reset button to restart the pc.

This ONLY HAPPENS IN POE1 and POE2 ; i tried playing a lot of games like GoW Ragnarock , Indiana Jones , RDR2 and many others ; and it doesn't happen in those.

My gpu drivers are up to date (june 18) and motherboard bios are up top date too.... same for windows 10 updates.

Is it a poe problem???
Please investigate.


Sounds more like faulty CPU, degradation issue, poe1 and poe2 are some of the first games you'll notice it in, since gen13 and gen14 intel cpu's are literally garbage because they couldnt fix the issues you're facing, sadly you'll start noticing these issues in other games as time goes by, if you still have warranty, go back to the place you bought motherboard, cpu, ram and get a amd platform instead.
Bump for same issue
"
Sounds more like faulty CPU, degradation issue, poe1 and poe2 are some of the first games you'll notice it in, since gen13 and gen14 intel cpu's are literally garbage because they couldnt fix the issues you're facing, sadly you'll start noticing these issues in other games as time goes by, if you still have warranty, go back to the place you bought motherboard, cpu, ram and get a amd platform instead.


The PC is basically new ; got it only recently as my first post said.
I already sent it to repairs to see if it had problems since I was worried about the issue ; they checked every component ; everything is fine ; so it's a game problem ; Don't make people worry without reason....
Last edited by Xavier_Frost#0532 on Jun 23, 2025, 9:21:22 AM
https://www.pathofexile.com/forum/view-thread/3798451/page/1#p26224266

Patch notes talk about 2 crashes fixed, any chance one of you can see if they still get crashes? I'm off in a few hours.
Still same problem even after the
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3.26.0c Hotfix 6


Exactly exactly same issue... some times in first seconds of gameplay, some times i can play for about 20~30 minutes... sooner or later my screen go black, i still can hear the PC audio(not the game audio), and only way is hard reboot from button.

Specs:
- Ryzen 5 3600
- RTX 3060 Ti
- 32gb ram
- Win11

Already:
- Completely uninstalled the Nvidia driver
- Change game settings to Dx11, Vulkan, Dx12..
- Completely uninstalled the game.
- Tryed Standalone and Steam

sadge :/
The part that annoys me the most is the complete radio silence from GGG. No mention on the known issues thread, no message from GGG this year in the last 19 pages of Technical Support. No idea if they even know of this issue, or if they're working on it.

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