PS5 - CE-108255-1, Loading Screen crash

Anyone solved an issue??
For me solved when I changed DNS settings to manual, and tapped what found in net, idk in which countries this problem, but for me it’s help.
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Hello.

PoE2, Dawn of the Hunt now is crashing on PS5 and PS5 Slim on Loading screen.

Game crashes when you try to login into your character in new league 0.2.0.
Before game crashed first time, I've opened T15 map in Sealand (or something like that), immediately after that game closed.

Now I can not login in to my character in Dawn of the Hunt (by the way, Standart doesn't have same issue).

Creating a new character on the same account doesn't resolve this issue, so I believe, this is not PS5 problem..

I have tried to resolve this issue myself by reinstalling game, recovering PS5 database and other things. Nothing so far..

Character name: AmethystBloom

Error code: CE-108255-1

GGG, let me know what should I do to resolve this issue!
Thank you!


The same.
Same for me here, can't play anymore with my main character in season 0.2 of poe2 ! I'm stuck indifinitely at the loading screen of the chimeral wetlabnds, character's name POLIIETIS . I'm on ps5, I've tried several solutions and nothing wioked. With another character, the login is successful.
Hopefully GGG is going to not only resolve this issue, but bring something “at the table” as an apology for wasted weekend. 3 days of ending grind is wasted.
Same problem as of tonight. Just finished my the campaign on my Amazon and now she's essentially bricked.

The worst part is that I tried to write a technical support email and got told that they can't offer support atm due to being short-staffed. -.-
Last edited by Skollvaldr#5851 on Apr 21, 2025, 5:31:41 PM
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For me solved when I changed DNS settings to manual, and tapped what found in net, idk in which countries this problem, but for me it’s help.


Thank you, this worked on second try!

First, I tried manual DNS to Cloudflare (1.1.1.1 - 1.0.0.1).
This did NOT fix the issue.

Second, I tried manual DNS to Google (8.8.8.8 - 8.8.4.4).
This fixed the issue! Hopefully the bug doesn't come back.
Last edited by Skollvaldr#5851 on Apr 21, 2025, 5:43:58 PM
Thanks for your reports.

We've made some changes to help with this. Please try again and let me know if it's still a problem.
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Adam_GGG wrote:
Thanks for your reports.

We've made some changes to help with this. Please try again and let me know if it's still a problem.


Nope, same crash with same error code while loading character.
UPD: After few attempts, it's shutting down console like before.
Last edited by kotazavrik#9520 on Apr 21, 2025, 7:02:27 PM
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Adam_GGG wrote:
Thanks for your reports.

We've made some changes to help with this. Please try again and let me know if it's still a problem.


Nope, same crash with same error code while loading character.


Does it still happen on a different gateway? Also does it happen on a new character? Which area is your character trying to load into?

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