How hard is it to refund purchases citing the company lied?

GGG has blatantly lied about what we were supporting with our early access purchases and I think it's only fitting to refund purchases made for PoE 2. Has anyone refunded yet? How easy was it?

Dude..

You can email support and politely ask for a refund. Using any outside method will likely result in your account being closed.

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Auranos#1916 wrote:

GGG has blatantly lied about what we were supporting with our early access purchases

Source? Can you quote them on that? Have you contacted a lawyer for papers yet, [Removed by Support] Genuinely curious.

I emailed support and politely asked them to refund the game (after ~30 hours played in POE2 I knew I hated it). At first they said they would, and I provided them with my account info & steam purchase info. Then almost a month later they refused to refund me.

I suspect they are being flooded with refund requests due to POE2 sucking & their lies about POE1.

OP, get a life.

Please.

You paid for early access. You got it.

Period. You lose. You get NOTHING.

Good day sir!

What did they lie about?

30 hours LMAO. If anything they should just ban you.

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92ranger#4205 wrote:

I emailed support and politely asked them to refund the game (after ~30 hours played in POE2 I knew I hated it). At first they said they would, and I provided them with my account info & steam purchase info. Then almost a month later they refused to refund me.

I suspect they are being flooded with refund requests due to POE2 sucking & their lies about POE1.

I get that you personally don't like it, but why does is seem like most of the haters don't understand subjectivity?

POE1 at month 2 of most leagues has something like a quarter of the playerbase of POE2 in month 2. You would think the flooding for refunds wouldn't show up as 4-5 times more playerbase. Unless of course its subjective and tons of people don't actually agree that it sucks.