coin purchase on ps5 not being credited in game (poe2)

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UPDATE: possible solution

TLDR: Go to the Packs or Points tab in the store in game to force a refresh of your coins via PS store.

Before I emailed support I decided to do the old POE 1 trick of opening the shop in game. When I went to the "Packs" or "Points" pages it loads the PlayStation store in the game. After a long time loading, the UI to buy packs came up and my coinage updated.

This worked for me. Stay safe exiles.



This helped me today, after I bought 2 packs on 200 coins and none appeared in my shop tab. But "scrolling" to "Points" tab (use L1 on Playstation) triggered a refresh and both purchases apeared.
After a long time loading

So how long ? I keep waiting on Point tab for an hour but still loading...

me aswell buy 100 coin :( now havent pace in my stash
Hi team!

I had been waiting for my coins since last week and was patiently waiting for GGG to sort something out for me, however I discovered that my shop was working and not loading I brought some more points to grab me another quad stash and the rest of my points came through when I did so not to sure if it’s a fix per say but it worked. I’m on PS5
Same to me I buy 2 time 30$ for 400 points on ps5 yesterday and I don’t receive it
Same. Still have not seen my 200 points from a purchase from January 5th. Looks like a lot of others have this issue as well when buying from ps store.
I'm having the same problem. The worst part is that the solution is to get in touch by email that we never get a response
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Zpia01#8778 wrote:
After a long time loading

So how long ? I keep waiting on Point tab for an hour but still loading...



As of Feb 18 2025, it is still an issue. Tried to do the same thing and it’s taking forever and nothing is loading. Bought the 200 points as well on PS5 😩
Same thing, bought coins and they didn't arrive, I understand bata, but this is too much.
епть.
+1

Besides that, the stash sale is over now :(

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