Mapping Progression is Dead

give this guy a key so he can play the game. Not his fault u didnt ensure there is always at least 1 possible connection in map gen code

These responses are absolutely over the top. Do you guys even have the context or an understanding of what it takes to resolve an issue like this? Game development is incredibly complex, and not every problem has a quick or easy fix. It’s not like GGG wants players to have these problems or is deliberately avoiding fixing them.

I get that it’s frustrating, but attacking the devs like this isn’t helping anyone. Feedback is fine, but keep it constructive. Acting entitled or toxic doesn’t solve the issue—it just makes the community look bad. Chill out, take a step back, and maybe go touch some grass for a bit.

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Rhys wrote:

Hey, sorry about your map. That is actually ridiculously unlucky, unfortunately this will not be an easy fix.

In the meantime, your only option is to switch to a different League and start afresh there, i.e. Hardcore, Solo-Self-Found, SSFHC, or a private League.

In principle if you went to Standard SSF you could eventually merge your SSF Atlas back to Standard (the league atlas with the most completed maps is preserved, the other deleted), although I'm not sure if SSF migrations are currently enabled at this time.

I can understand that this can be a hard fix, but I'm damn sure that this at least should be one with VERY high priority. Or you should at least refund him money for POE2. Other leagues are not a resolution at all. I currently have a bug which breaks a game if I have not enough INT, but at least I can progress, even if my requirements for gems are a bit higher than they should be. But this... This is a damn Blocker.

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Rhys wrote:

Hey, sorry about your map. That is actually ridiculously unlucky, unfortunately this will not be an easy fix.

In the meantime, your only option is to switch to a different League and start afresh there, i.e. Hardcore, Solo-Self-Found, SSFHC, or a private League.

In principle if you went to Standard SSF you could eventually merge your SSF Atlas back to Standard (the league atlas with the most completed maps is preserved, the other deleted), although I'm not sure if SSF migrations are currently enabled at this time.

WHOA?
That's a rough response. I understand it's not an easy fix but man...

If there isn't an easy fix - is there a way someone (GGG Support) can give me a key for another account? I have almost negative interest in playing SSF/HC and have sat patiently waiting for a response already. That's no ones fault obviously as the timing of this was unfortunately right around the holidays.

If possible it would be nice to transfer my stash tabs over to said new account. I dont purchase other MTX so it would only be tabs.

I know it's EA but DAMN. In the early iterations of mapping you could brick nodes and there was an actual reset button if the player managed to brick their whole atlas.

Has that entire system been gutted? Even from a support standpoint? I don't care if you have to wipe my entire atlas and my "Complete X of tier X Maps" quest.

@GGG

look, we do understand that if you are simply a 1st level service desk or community manager you may have zero possibilities to push a button to renew that guy's atlas.

but what any CM or SD definitely can do is to check with the player their mtx, at least the ones that are already working in poe2 ea.

then you calculate the cost of these mtx, no need to count everything that was purchased for poe1 so it will be very little things, like couple stash tabs etc.

then you ask the player to create a new account and provide them ea for that account and add there the amount that covers the mtx and better maybe double that amount.

it is a solution because since we are playing ea anyway, it's not an issue that the new account will be not connected to the old poe1 one for now.

this way you win a lot of time like couple weeks or until next major update, this should be enough to fix the original account.

the coolest thing is that it doesn't cost a penny for GGG, it's not like a refund where real money need to be transferred, EA and MTX are literally 0 cost for GGG.

and last but not least if you think there is a risk of abuse, consider that even if you do it for the player, they will still have to level a new character which is additional work and partly a chore, and really no one would want to do it just for fun.

For what it is worth, I have a couple maps that are unreachable as well. They are on what is either an island or peninsula. No connecting line gets drawn to them.

To the OP, you might hover over the mountain areas and see if you have any nodes hiding that you can't see at all. I had two where they had no special features on them, just plan old map and you couldn't see it at all. The only way I found it was accidently hovering over it while scrolling around the atlas.

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Bazkur98#7082 wrote:

For what it is worth, I have a couple maps that are unreachable as well. They are on what is either an island or peninsula. No connecting line gets drawn to them.

To the OP, you might hover over the mountain areas and see if you have any nodes hiding that you can't see at all. I had two where they had no special features on them, just plan old map and you couldn't see it at all. The only way I found it was accidently hovering over it while scrolling around the atlas.

I appreciate your advice but I have spent FAR too much time going over every single pixel of this map. There isn't anything there.
I've gone over the map countless times with a controller connected as well which has a "snapping" feature as you're selecting maps. The cursor will auto snap to adjacent maps - sadly they don't exist.

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Lorkrakt#4265 wrote:

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Bazkur98#7082 wrote:

For what it is worth, I have a couple maps that are unreachable as well. They are on what is either an island or peninsula. No connecting line gets drawn to them.

To the OP, you might hover over the mountain areas and see if you have any nodes hiding that you can't see at all. I had two where they had no special features on them, just plan old map and you couldn't see it at all. The only way I found it was accidently hovering over it while scrolling around the atlas.

I appreciate your advice but I have spent FAR too much time going over every single pixel of this map. There isn't anything there.
I've gone over the map countless times with a controller connected as well which has a "snapping" feature as you're selecting maps. The cursor will auto snap to adjacent maps - sadly they don't exist.

Hey, bro, if ggg doesn't give you the key. Then contact me, I have a key for Epic Games.

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InfiusFx#0907 wrote:

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Lorkrakt#4265 wrote:

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Bazkur98#7082 wrote:

For what it is worth, I have a couple maps that are unreachable as well. They are on what is either an island or peninsula. No connecting line gets drawn to them.

To the OP, you might hover over the mountain areas and see if you have any nodes hiding that you can't see at all. I had two where they had no special features on them, just plan old map and you couldn't see it at all. The only way I found it was accidently hovering over it while scrolling around the atlas.

I appreciate your advice but I have spent FAR too much time going over every single pixel of this map. There isn't anything there.
I've gone over the map countless times with a controller connected as well which has a "snapping" feature as you're selecting maps. The cursor will auto snap to adjacent maps - sadly they don't exist.

Hey, bro, if ggg doesn't give you the key. Then contact me, I have a key for Epic Games.

I appreciate it! I'll keep this in mind.
At the moment I'm going to wait... On principle I think they should do it AND they can help migrate my stash tabs.
Otherwise if they don't - I'll let you know and just play non prem stash tabbed for a bit!

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Rhys wrote:

Hey, sorry about your map. That is actually ridiculously unlucky, unfortunately this will not be an easy fix.

In the meantime, your only option is to switch to a different League and start afresh there, i.e. Hardcore, Solo-Self-Found, SSFHC, or a private League.

In principle if you went to Standard SSF you could eventually merge your SSF Atlas back to Standard (the league atlas with the most completed maps is preserved, the other deleted), although I'm not sure if SSF migrations are currently enabled at this time.

are you telling me there is not some file on the server you can wipe so he can start the map progress from scratch?
If not give him a new account and add a bunch of premium tabs to it so he can play.