300 points from supporter pack not useable anywhere

Still no one from support reported back - this is really a sad thing.

and if its on the wrong sub account? are we screwed or can it be migrated. I am waiting on an email, but if somehere would just say: "no we dont do this" I wouldnt have to further wait and go reroll onto that sub account.

The glimmer of hope i might not have to is stopping.

please can we get a response to that :)

"

Lisa_GGG wrote:

Hello! Can you please ensure that you are using the same sub-account in-game as you are on the website. You can see how here: Changes to Path of Exile's Account System

Wait wait - full stop:

The good; in first, you are right and thank you - thanks to your guide i now finally got my 300 points.

The bad; in the end i got that points on the right account; however the game autoselected a subaccount to play - so now i got all my char's on a subaccount and my points on the main account - wow that's really bad. ^^ Some notes and questions regarding that:

1. When i log in to the PoE website it automatically selects my main account (like it should be) - why in heaven's name does the game itself autoselect a sub account and not the main account in the login screen ? The main account should of course be autoselected by default.

2. That account selection box top right is such a small box that hardly anybody who's eager to create a new char recognizes that there's even an account selection box at all - i for myself did not recognize that box until the moment i read your guide link today - why there's no highlighted text on top of it saying something like "Make sure to select main account (or better said "account of poe2 supporter pack purchase") by yourself else you won't get your points" ?

3. Now that i got my points on the main account and have all the chars i leveled on a subaccount >> is it possible to transfer my chars from the subaccount to my mainaccount ? Or to transfer the points from my mainaccount to my subaccount ? Or am i entirely screwed and need to create all char's newly on my mainaccount now ?

Hell what a fiasko - i really think that my playtime until now is waste and that i need to start from the scratch if none of the ideas above apply. And yes; i guess it's not only me having "bad eyes" following the thread comments of ppl who experienced the same. ^^