twitch drops on other account

I have two POE accounts and even though I connected them on the website, I have my twitch drops on one account and my POE2 I purchased from steam on another account. My drops from twitch show up on the website but are not showing up in my game.

How can I fix that so I can get my twitch drops?
Last bumped on Dec 19, 2024, 11:24:42 AM
im having the same problem let me know if you figure it out
same issue here, I have the hands but not the halo or flask. I have claimed the items on twitch and my accounts are connected.
Same here bro. It seems like the poe accounts and the steam accounts are considered separate even after you link them.

My twitch drops were linked to the poe account, while the purchase bonuses and currency are linked to my steam account. You can unlink your twitch from the poe and switch it to the steam account to get drops on steam but i already claimed the drops on the other account and don't know how to get them again on the steam account.
Hey there, I'm sorry to hear that this has happened! Could you please email us at support@grindinggear.com so we can look into this matter for you?
Need help? Contact Support :)
same here
Unfortunately, I've encountered this issue as well. It wouldn't bother me too much, but since I spent real money to acquire the pet, it's frustrating that I can't use the drops on my actual Path of Exile account/profile.

I emailed the support team yesterday and am still awaiting a response. I'm sure they are busy, but if anyone here finds a solution, could you please update this thread?
same problem.
I found a solution to this:

If you made a mistake like me where I created an account on Steam then later linked my POE1 account to my Steam account which resulted to merging two accounts together.

And your Twitch drops are in your POE1 account.

The solution is just to simply press the "SWITCH ACCOUNT" on this website (top left) then Manage account and connect a separate Twitch account for it and rewatch the streamers again to get the rewards.


Last edited by Junix#6234 on Dec 8, 2024, 4:33:42 PM
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Junix#6234 wrote:
I found a solution to this:

If you made a mistake like me where I created an account on Steam then later linked my POE1 account to my Steam account which resulted to merging two accounts together.

And your Twitch drops are in your POE1 account.

The solution is just to simply press the "SWITCH ACCOUNT" on this website (top left) then Manage account and connect a separate Twitch account for it and rewatch the streamers again to get the rewards.




I have the same issue.

While your solution works, I dont know why you think you made a mistake. Their system is terrible and such things should not happen to begin with. I am not sure why it creates a separate account when you link your account. I hope they will fix such crappy issues as there are many.

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