I also have been having this issue upon loading the game I click login to the game and the first loading screen locks my pc up entirely and I have to hold power button to shut it off and restart it. Ctrl+Alt+Delete nor Alt+Tab works, so i have to full power down and restart. System Specs intel i7, rtx 3070, 32gb RAM, and game is running on a SSD.
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Posted byTSprinkles43#6944on Dec 12, 2024, 1:23:44 PM
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Adding comment for visibility. Had the same problem on release day on a 5800x3d system. Had to go back to 23H2, after that I had no more hard freezes (whole system locked up, had to use the shutdown button) during loading screens.
Hope GGG and Microsoft can solve this.
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Posted bySou1sreaper#2713on Dec 12, 2024, 1:24:09 PM
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I solved it here, the problems started for me after windows 2 update from the 9th of December.
It was impossible to play because with each load the loading screen crashed which forced me to either restart the pc or restart the game (When I could use the pc).
The solution was to remove the updates by December 9th, after which the game returned 100% to normal.
The solution was to uninstall the windows updates that were released after December 9th and blocked the updates until January of next year, this should give time for GGG to fix this bug generated by these updates.
Than u should check this topic and u will saw that gamers with win11ver23h have same issue. U solved nothin
I uninstalled here KB5048667 and KB5046740, after that I didn't need to do anything else, the infinite crash or loadind problems ceased.
I've been playing for 2 days and no bug has occurred again, so even if there are reports of 23H builds of Windows, in my case this solved it (I'm on 24H4 and I had the same problems) and if it helps anyone else I'm satisfied, otherwise wait for the GGG update.
Not a choice for everybody, since the choice to uninstall updates dissapears after awhile. 7 days if im correct!
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Posted byHeikKiii#0228on Dec 12, 2024, 1:25:06 PM
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I have tried every single fix there is but reinstalling windows which I think is stupid at this point, this should be top priority fix for all the people with the problem and already paid for the early access, not nerfing people favorite builds.-
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Posted byNovaForceX#1927on Dec 12, 2024, 1:26:36 PM
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Hi everyone, whilst we have already been investigating this issue already, it would be massively helpful if you could provide your dxdiag output by doing the following on windows:
run > dxdiag > save all information
and sending me that file or it's contents in a private message.
Thanks!
Any kind of updated ETA ? I sent in the dxdiag *no reply to my pm?* but be nice to have an idea how its going with microsoft to resolve the issue, half tempeted to reinstall win 23H2 so i can play.
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Posted byneijek#0695on Dec 12, 2024, 1:28:40 PM
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Just to add: A lot of people are experiencing the same issue on PS5 and Xbox...
Stop with the "Windows 11 copium".
It's clearly a game/account problem...
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Just to add: A lot of people are experiencing the same issue on PS5 and Xbox...
Stop with the "Windows 11 copium".
It's clearly a game/account problem...
done! Perfect.
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Posted byBartLolo#5416on Dec 12, 2024, 1:41:33 PM
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Just to add: A lot of people are experiencing the same issue on PS5 and Xbox...
Stop with the "Windows 11 copium".
It's clearly a game/account problem...
It's a funny read, every few pages new challenged person appears to shift blame to a microsoft or proposing some "solution" to tweak BIOS to play this mess, feels like GGG's bots. Even in Known Issues thread they later added "This seems to mostly be for players with the Windows 24H2 update.", i thought that was funny too, "You know guys, don't be mad if we will not be able to tweak our dog engine in the end"
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Posted byShymoo#5491on Dec 12, 2024, 1:44:55 PM
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Adding comment for visibility. Had the same problem on release day on a 5800x3d system. Had to go back to 23H2, after that I had no more hard freezes (whole system locked up, had to use the shutdown button) during loading screens.
Hope GGG and Microsoft can solve this.
I tried that too and it didn't work, and also tried 22h2, all clean installs since pc is brand new. Also tried everything posted in this forums. Like I said on the other post... going to PS5 to play till it's resolved.
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Posted byElenher#4379on Dec 12, 2024, 1:46:27 PM
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Just to add: A lot of people are experiencing the same issue on PS5 and Xbox...
Stop with the "Windows 11 copium".
It's clearly a game/account problem...
It's a funny read, every few pages new challenged person appears to shift blame to a microsoft or proposing some "solution" to tweak BIOS to play this mess, feels like GGG's bots. Even in Known Issues thread they later added "This seems to mostly be for players with the Windows 24H2 update.", i thought that was funny too, "You know guys, don't be mad if we will not be able to tweak our dog engine in the end"
They will soon start with: "Sacrifice 2 elders before the stone of C`klaax at dawn, speak the forbidden words to summon the Loohrdgraphax spirits and then just swap your ram, order a new mobo, update it, downgrade to windows 98, play in 720 resolution and that's the way I fixed it, almost no crashes, only 3 in the last 2 hours"
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Posted byVoodoomed#2672on Dec 12, 2024, 1:48:38 PM
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