POE 2 Complete PC Freeze while loading screen

"

also my dps is better

You mean FPS? LOL

"

Blackheart6004#3483 wrote:

I think I found a real permanent fix!

I ended up deleting all the folders inside both "ShaderCacheD3D12" and "ShaderCacheVulcan" (just in-case) in C:\Users\[USERNAME]\AppData\Roaming\Path of Exile 2.

Loaded up the game (this will cause it to create new files and folders inside those ShaderCache folders) without using an uncrasher and going between waypoints to see how it goes and haven't crashed and/or freeze since then!

My guess that maybe one or more of the files were corrupted for some reason that even Steam couldn't fix?

Nevertheless, it worked!

Hope this does for everyone.

The loading phase between areas seems to be faster also. I'll test it better during the evening

"

Blackheart6004#3483 wrote:

I think I found a real permanent fix!

I ended up deleting all the folders inside both "ShaderCacheD3D12" and "ShaderCacheVulcan" (just in-case) in C:\Users\[USERNAME]\AppData\Roaming\Path of Exile 2.

Loaded up the game (this will cause it to create new files and folders inside those ShaderCache folders) without using an uncrasher and going between waypoints to see how it goes and haven't crashed and/or freeze since then!

My guess that maybe one or more of the files were corrupted for some reason that even Steam couldn't fix?

Nevertheless, it worked!

Hope this does for everyone.

This worked for one hour of play for me but ultimately again total freezing...

"

Drymy#6983 wrote:

"

Blackheart6004#3483 wrote:

I think I found a real permanent fix!

I ended up deleting all the folders inside both "ShaderCacheD3D12" and "ShaderCacheVulcan" (just in-case) in C:\Users\[USERNAME]\AppData\Roaming\Path of Exile 2.

Loaded up the game (this will cause it to create new files and folders inside those ShaderCache folders) without using an uncrasher and going between waypoints to see how it goes and haven't crashed and/or freeze since then!

My guess that maybe one or more of the files were corrupted for some reason that even Steam couldn't fix?

Nevertheless, it worked!

Hope this does for everyone.

This worked for one hour of play for me but ultimately again total freezing...

And if you delete again the folders as before? It worked fine again?

EDIT: It doesn't work

TO Everyone:

Could you please follow the steps below and attach here a copy of game's log? You can find it into "Path of Exile 2\logs" open the file "Client.txt"

Step1: Note the exact time when freeze occurs
Step2: Open the .txt mentioned above and attach here the result (To be sure, you have to look for [WARN] & [CRIT] strings

This could be useful to see if there is a common pattern that cause the problem

For me the issue was this:

2025/01/25 20:37:52 41107625 a6a89f72 [CRIT Client 22116] [Art/Models/NPC/MarakethGuards/rig.ast] Bone: phys_skinned_tassel_jntBnd_1 has no vertex influences
2025/01/25 20:37:52 41107625 a6a89f72 [CRIT Client 22116] [Art/Models/NPC/MarakethGuards/rig.ast] Bone: phys_skinned_tassel_jntBnd_2 has no vertex influences
2025/01/25 20:37:52 41107625 a6a89f72 [CRIT Client 22116] [Art/Models/NPC/MarakethGuards/rig.ast] Bone: phys_skinned_tassel_jntBnd_3 has no vertex influences
2025/01/25 20:37:52 41107625 a6a89f72 [CRIT Client 22116] [Art/Models/NPC/MarakethGuards/rig.ast] Bone: phys_skinned_tassel_jntBnd_4 has no vertex influences
2025/01/25 20:37:52 41107640 a6a89f72 [CRIT Client 22116] [Art/Models/NPC/MarakethGuards/rig.ast] Bone: phys_skinned_tassel_jntBnd_1 has no vertex influences
2025/01/25 20:37:52 41107640 a6a89f72 [CRIT Client 22116] [Art/Models/NPC/MarakethGuards/rig.ast] Bone: phys_skinned_tassel_jntBnd_2 has no vertex influences
2025/01/25 20:37:52 41107640 a6a89f72 [CRIT Client 22116] [Art/Models/NPC/MarakethGuards/rig.ast] Bone: phys_skinned_tassel_jntBnd_3 has no vertex influences
2025/01/25 20:37:52 41107640 a6a89f72 [CRIT Client 22116] [Art/Models/NPC/MarakethGuards/rig.ast] Bone: phys_skinned_tassel_jntBnd_4 has no vertex influences
2025/01/25 20:37:57 41112203 4228e2a0 [DEBUG Client 22116] [ENTITY] Destroy static entities
2025/01/25 20:37:57 41112218 4228e282 [DEBUG Client 22116] [ENTITY] Finalize static entities
2025/01/25 20:37:57 41112250 2d8e8b5b [DEBUG Client 22116] Got Instance Details from login server
2025/01/25 20:37:57 41112265 403248f7 [INFO Client 22116] [SHADER] Delay: OFF
2025/01/25 20:37:57 41112265 91c6da6 [INFO Client 22116] Connecting to instance server at 202.165.67.44:21360
2025/01/25 20:37:57 41112546 91c69aa [DEBUG Client 22116] Connect time to instance server was 281ms
2025/01/25 20:37:57 41112562 91c4c6b [DEBUG Client 22116] Client-Safe Instance ID = 3658178013
2025/01/25 20:37:57 41112562 2caa1679 [DEBUG Client 22116] Generating level 51 area "C_G2_10_1" with seed 532941623
2025/01/25 20:37:57 41112625 bfabe408 [WARN Client 22116] [FMT] Zero scaled mesh vertex group in 'Art/Models/Effects/FXModels/Bones/MB/buildClavicle01.fmt'
2025/01/25 20:37:57 41112640 bfabe408 [WARN Client 22116] [FMT] Zero scaled mesh vertex group in 'Art/Models/Effects/FXModels/Bones/MB/buildBiceps01.fmt'
2025/01/25 20:37:57 41112718 bfabe408 [WARN Client 22116] [FMT] Zero scaled mesh vertex group in 'Art/Models/Effects/FXModels/Bones/MB/buildFermur01.fmt'
2025/01/25 20:38:02 41117125 93b1b556 [CRIT Client 22116] [RENDER] Shader uses incorrect vertex layout (shader: 0x80000038 mesh: 0x00000038)
Signature: "Metadata/EngineGraphs/base.fxgraph" "Metadata/EngineGraphs/GpuParticles/render_mesh.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/lock_mode.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/render_gravity.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/mesh_camera_velocity.fxgraph" "Metadata/EngineGraphs/GpuParticles/render_transform.fxgraph" "Metadata/Art/particles/monster_particles/Act4_FOUR/Necromancer/textures/delayed_blast/embers_GRD.fxgraph" "Metadata/Effects/Graphs/General/DisableLighting.fxgraph" "Metadata/Effects/Graphs/General/Samplers/Basic_ColourNoVTXData.fxgraph" "Metadata/Effects/Graphs/General/AlphaOperations/Mask_Luminance.fxgraph" "Metadata/Effects/Graphs/General/ColorCorrection/Data_LuminanceFromAlpha.fxgraph" "Metadata/Effects/Graphs/General/ColorCorrection/Vibrance_Albedo_PreLight.fxgraph" "Metadata/Effects/Graphs/General/HDR.fxgraph" "Metadata/Effects/Graphs/General/VertexOperations/UTILITY/VTX_MeshParticleGRDCollision_GravityOnly.fxgraph" "Metadata/Effects/Graphs/General/ZBias.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/animate.fxgraph"
2025/01/25 20:38:02 41117125 93b1b556 [CRIT Client 22116] [RENDER] Shader uses incorrect vertex layout (shader: 0x80000038 mesh: 0x00000038)
Signature: "Metadata/EngineGraphs/base.fxgraph" "Metadata/EngineGraphs/GpuParticles/render_mesh.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/lock_mode.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/render_gravity.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/mesh_camera_velocity.fxgraph" "Metadata/EngineGraphs/GpuParticles/render_transform.fxgraph" "Metadata/Art/particles/monster_particles/Act4_FOUR/Necromancer/textures/delayed_blast/embers_GRD.fxgraph" "Metadata/Effects/Graphs/General/DisableLighting.fxgraph" "Metadata/Effects/Graphs/General/Samplers/Basic_ColourNoVTXData.fxgraph" "Metadata/Effects/Graphs/General/AlphaOperations/Mask_Luminance.fxgraph" "Metadata/Effects/Graphs/General/ColorCorrection/Data_LuminanceFromAlpha.fxgraph" "Metadata/Effects/Graphs/General/ColorCorrection/Vibrance_Albedo_PreLight.fxgraph" "Metadata/Effects/Graphs/General/HDR.fxgraph" "Metadata/Effects/Graphs/General/VertexOperations/UTILITY/VTX_MeshParticleGRDCollision_GravityOnly.fxgraph" "Metadata/Effects/Graphs/General/ZBias.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/animate.fxgraph"
2025/01/25 20:38:02 41117125 93b1b556 [CRIT Client 22116] [RENDER] Shader uses incorrect vertex layout (shader: 0x80000038 mesh: 0x00000038)
Signature: "Metadata/EngineGraphs/base.fxgraph" "Metadata/EngineGraphs/GpuParticles/render_mesh.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/lock_mode.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/render_gravity.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/mesh_none.fxgraph" "Metadata/EngineGraphs/GpuParticles/render_transform.fxgraph" "Metadata/Effects/Graphs/General/VertexOperations/UTILITY/VTX_MeshParticleGRDCollision.fxgraph" "Metadata/Effects/Graphs/General/VertexOperations/UTILITY/MeshParticle_RandomScale.fxgraph" "Metadata/Effects/Graphs/General/ZBias.fxgraph" "Metadata/Materials/DielectricSpecGloss.fxgraph" "Metadata/Materials/Utility/TWEAK_Gloss.fxgraph" "Metadata/Effects/Graphs/General/UVs/UV_CTRLs.fxgraph" "Metadata/Materials/Utility/TWEAK_AO.fxgraph" "Metadata/Materials/Utility/TWEAK_NormalIntensity.fxgraph" "Metadata/Effects/Graphs/General/PBR_Utility/EnvironmentColor_Override.fxgraph" "Metadata/Effects/Graphs/General/ForceAlphaTestWithShadow.fxgraph"
2025/01/25 20:38:02 41117125 93b1b556 [CRIT Client 22116] [RENDER] Shader uses incorrect vertex layout (shader: 0x80000038 mesh: 0x00000038)
Signature: "Metadata/EngineGraphs/base.fxgraph" "Metadata/EngineGraphs/GpuParticles/render_mesh.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/lock_mode.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/render_gravity.fxgraph" "Metadata/EngineGraphs/GpuParticles/Conversion/mesh_none.fxgraph" "Metadata/EngineGraphs/GpuParticles/render_transform.fxgraph" "Metadata/Effects/Graphs/General/VertexOperations/UTILITY/VTX_MeshParticleGRDCollision.fxgraph" "Metadata/Effects/Graphs/General/VertexOperations/UTILITY/MeshParticle_RandomScale.fxgraph" "Metadata/Effects/Graphs/General/ZBias.fxgraph" "Metadata/Materials/DielectricSpecGloss.fxgraph" "Metadata/Materials/Utility/TWEAK_Gloss.fxgraph" "Metadata/Effects/Graphs/General/UVs/UV_CTRLs.fxgraph" "Metadata/Materials/Utility/TWEAK_AO.fxgraph" "Metadata/Materials/Utility/TWEAK_NormalIntensity.fxgraph" "Metadata/Effects/Graphs/General/PBR_Utility/EnvironmentColor_Override.fxgraph" "Metadata/Effects/Graphs/General/ForceAlphaTestWithShadow.fxgraph"
2025/01/25 20:38:02 41117343 d7c737f0 [CRIT Client 22116] Unable to load steam stats. Achievements will not work. Error: 2

Amalgamating a few of my other posts here for more context in one place.

I played for over a month on EA release with no issues. Probably not even 5 total game crashes in that time. I took a break for a few weeks, and in that time I had some issues with other games so I updated windows to 24h2.

After this, coming back to the game led to frequent system crashes in loading screens at seemingly random intervals. This occurs in PoE 1 and 2. I have never had frequent crashing issues like this in 10 years of playing PoE 1.

I reverted back from the 24h2 update and this issue went away ENTIRELY. I played for a few days with zero crashes, until Windows decided that it would auto update back to 24h2, and the issues has now returned...

Any fix yet, tried some many stuff such as disabling cores, BES limiting and stuff, but still face constant freezing

+1

Freezes on loading screen, but mouse moves.

Nvidia GeForce 3060
AMD Ryzen 5 5600G

Greetings fellow crashers,

There may be hope- for most or for some. In the past couple of days, I have gamed and grinded where, in some instances, I thought my pc would crash. I have been proven wrong in the these past three days after hours of gameplay. Through hundreds of research, the one and only option that have worked for me without rolling back to 23H2... is... dun dun dun... setting pathofexile.exe as a high priority in task manager before logging in... Give it a try. Hope it works.

I give up. I am not sure why i persevered for so long but now, i cannot even load the game. It just crashes right from start up and I must hard reboot my whole computer

Good luck everyone