Early Access Xbox

I would but it’s not enough, the code I got is 15 characters, xbox takes 25 to redeem…I’m about 10 short
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I would but it’s not enough, the code I got is 15 characters, xbox takes 25 to redeem…I’m about 10 short


Well it seems they fuck up the web again .

You need to wait for Monday or ggg may pay support staff to crunch on Saturday and Sunday to answer this kind of mess
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Seems so, I already sent them a message, hopefully I’ll hear something soon….Ty for you help, very much appreciated 🤘


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Good morning. So, I purchased a Supporter Pack through the Path of Exile PC website. Will I be able to claim a key to unlock the client on my XBOX too?




So the answer I just got from the support team was even though you bought thru the website, you still need to buy it thru Xbox, the website site purchase does not crossover, basically that’s for pc, steam..that’s just I got, so I had to make a double purchase
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Good morning. So, I purchased a Supporter Pack through the Path of Exile PC website. Will I be able to claim a key to unlock the client on my XBOX too?




So the answer I just got from the support team was even though you bought thru the website, you still need to buy it thru Xbox, the website site purchase does not crossover, basically that’s for pc, steam..that’s just I got, so I had to make a double purchase



That is not the case written in the faq

Someone made up the answer instead of asking for the right templated answer from senior communication staffer
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I’m not sure, I read the faq as well, and while I agree with you, that’s the answer I got from support
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I’m not sure, I read the faq as well, and while I agree with you, that’s the answer I got from support



unless the faq really means the key was only meant for switching from Steam to no one use client Epic


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If you have purchased a key and/or have access granted for one PC game client (Stand-alone, Steam, or Epic), but wish to play on another game client, you will be able to do so by claiming a key to unlock access to that client. These are available at my-account/early-access and can be redeemed on the relevant platform's store. Please note these keys only unlock the client in your library, they do not on their own provide early access to your account.



But if through the web with new subaccounts system, the purchase only assume you are pc player, then the web design and whole merge accounts into mega accounts for cross play, is a messy system
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We have to wait till they clarify, but for now I'm pretty sure that cross play doesn't mean cross key.

You buy EA on PC - you get steam and Epic keys (same platform). You want Xbox/PS - you buy Xbox/PS key. You want to switch between platforms - you buy keys for each platform separately.

As a new player I really appreciate how transparent GGG is with everything they do, so I don't understand why is this not explicitly stated and explained.

For now I'm forced to refund my PC purchase and buy EA on Xbox, I'm sure there are tons of people in similar boat
Last edited by Xaamos#2845 on Nov 23, 2024, 9:43:32 AM
For consoles you will need the appropiate Key. Thats what Support answered to me friday.

Seperate Key Xbox and seperate Key for PSN...

PC key on the Poe Website is just for standalone Client, Steam, Epic Launcher.
Last edited by MB-W176#9851 on Nov 23, 2024, 11:03:12 AM
Hi there,

Just to clarify, when we mention you will need an "appropriate key" to play Early Access on console, we are referring to a key which comes with a purchase on the same platform you wish to play on.

For example, an Xbox player will need to make a Supporter Pack purchase on the Xbox Store to receive an EA key for this platform. Purchasing a Supporter Pack on our website will include an EA key for PC platforms instead.

Apologies for any confusion this may have caused.
Need help with anything? Please contact us at support@grindinggear.com for assistance.

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