Ping spikes for the past few days(PingPlotter image uploaded)

Greetings,
So i have done all the basic troubleshoots(restarted router, checked visible cables for any damage, deleted temp folder, changed servers in game, on steam, called isp, etc. After realising i cant solve this on my own, i downloaded pingplotter, and started pinging the ip given in the client.txt file.

The result:
https://ibb.co/gMbMxS1


Those spikes at the top graph accurately resembles what i feel in the game.

How can i possibly work around this issue?

May add that i have tested my ping on a lot of servers and its usually stable. It feels like data is lost somwhere when i connect to poe servers. I bet its twelve99

Those spikes and red lines you're seeing are related to the 217.239.40.138 IP address before the end of the route. That hop / IP address is deflecting packets and can be ignored. The end result (last IP address) is what matters here as your packet loss and ping spikes do not flow to the end.

Ping changes mid route will only affect you in game if that same ping change flows all the way to the bottom of the trace.

Packet loss is the same as it will only affect you if the packet loss is shown from the starting point to the end result of the trace.

This is covered by the pingplotter knowledge base here:
https://www.pingman.com/kb/article/packet-loss-or-latency-at-intermediate-hops-24.html

Also, this is referenced under the WinMTR instructions by GGG found here:
https://www.pathofexile.com/forum/view-thread/1377789

note: please read that entire page as it references ping and packet loss concerns.

PingPlotter is a very good tool to actively monitor your connection to various locations, but you have to be able to interpret the information shown.

I'd recommend using WinMTR from the GGG post linked above when you're experiencing connectivity issues while in game.

Here in the spoiler shows two very different PingPlotter images.
Both were done from the same location to the same end point (Google DNS 8.8.8.8).
(Local connection IP information hidden)

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Cell9510#5099 wrote:

May add that i have tested my ping on a lot of servers and its usually stable. It feels like data is lost somwhere when i connect to poe servers. I bet its twelve99

While I agree that twelve99 has been a common denominator of ping spikes and packet loss issues in the past from different regions, capturing the data is better than guessing.

ran the WinMTR test with the client ip adress and everything has 5% packet loss. Tested 500+ packets

sharing is caring

https://ibb.co/B2YDqyK

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Cell9510#5099 wrote:

https://ibb.co/B2YDqyK

that WinMTR is showing 4% packet loss starting at your router "OpenWrt.home".

Either that is just your router not liking being pinged every 1ms or there's an issue there.

The 2nd hop is your ISP with a max ping of 38ms and 5% packet loss which is the same all the way to the bottom.

The ping to your router is solid at 1ms at the highest in that test.

If that was my trace I'd be looking into my own network equipment, PC ethernet, or Wi-Fi and ensuring that is solid first... then if the issue is still seen you should call your ISP.

Are you able to connect your PC directly to the modem and reboot the modem and PC so your PC gets the direct connection without the router in the middle?

I have this Telekom Home box, i think its 2in1

And i have called my isp, they (of course) said that on their end everything is fine, they apparently ran tests and have come to the conclusion that the issue is not on their end. Do i trust them? Of course not, they have been doing this for years so i have to troubleshoot it myself with the help of others(of course not my isp) to tell that goon squad where the issue is coming from and how to actually fix it. Been there, done that. But this networking stuff is really not my field.