MacOs client crashes after 10/01/2023 8pm EST patch

Hello team,

Currently unable to launch the game. Was working fine earlier today, started getting crashes after the patch a couple minutes ago.

Macbook Pro M2.

Anyone else?
Last bumped on May 1, 2024, 4:23:14 AM
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EzPwNaGe wrote:
Hello team,

Currently unable to launch the game. Was working fine earlier today, started getting crashes after the patch a couple minutes ago.

Macbook Pro M2.

Anyone else?


Same here. And it shows the Crucible splash screen while downloading the patch. Crashes as soon as the download finishes.
If you haven't already, try re-installing. I had the same issue and this worked for me.

EDIT: The game launched and functioned fine after a fresh install (also wiped application support contents for a full, clean install), but when I came back the next day and tried to launch again, the same 39 MB patch tried to download, and then the client crashed again. At least I got the new TotA splash screen :')
Last edited by VampiricDolphin on Oct 2, 2023, 11:16:37 PM
Tried that. Crashes after downloading the patch. But at least it shows the TotA logo while downloading now.

Edit: Trying a full wipe (nuked contents of Library/Cache/com.GGG.PathOfExile and Library/Application Support/Path of Exile) now. Will see how it goes.

Edit #2: Seems to have worked. This is the second minor patch in recent months where I've had to do a complete wipe and reinstall to unbreak it.
Last edited by Tithonia on Oct 2, 2023, 12:28:01 AM
I am going through the same problem. Now, I cannot eve find the client to download anymore. Could you guys help me with a link?

All of the links that I have used in the past were deleted.

I am playing on a MacBook Pro M2 Pro 16" and yesterday I was playing fine.
Today, when I launch the game, it downloads the 39MB update and the immediately crashes.

Thank you so much guys!

I really need help here!

Sincerely,

Andre Amorim
"
Moondog_OG wrote:
I am going through the same problem. Now, I cannot eve find the client to download anymore. Could you guys help me with a link?

All of the links that I have used in the past were deleted.

I am playing on a MacBook Pro M2 Pro 16" and yesterday I was playing fine.
Today, when I launch the game, it downloads the 39MB update and the immediately crashes.

Thank you so much guys!

I really need help here!

Sincerely,

Andre Amorim


Can get the download link here: https://www.pathofexile.com/download

Also, with regards to this thread, we weren't able to reproduce this problem on our test setups. Is everyone here using an M2 Mac?

We have reproduced the crash and will look into this.
Last edited by Henry_GGG on Oct 2, 2023, 9:35:26 PM
Same problem since the patch
I play with a MAC MINI
Model: Macmini9.1, BootROM 10151.1.1, proc 8:4:4 processors, 8 GB, SMC
Graphics: Apple M1, Apple M1

MacOs 14 Sonoma
"
ILAYASFG wrote:
Same problem since the patch
I play with a MAC MINI
Model: Macmini9.1, BootROM 10151.1.1, proc 8:4:4 processors, 8 GB, SMC
Graphics: Apple M1, Apple M1

MacOs 14 Sonoma


The temporary solution for now is to do a reinstall of the game, sorry.
"
Henry_GGG wrote:
"
ILAYASFG wrote:
Same problem since the patch
I play with a MAC MINI
Model: Macmini9.1, BootROM 10151.1.1, proc 8:4:4 processors, 8 GB, SMC
Graphics: Apple M1, Apple M1

MacOs 14 Sonoma


The temporary solution for now is to do a reinstall of the game, sorry.




Reinstalling the game doesn't work. I have already tried it several times.

The problem is from the recent patch
"
Henry_GGG wrote:
"
Moondog_OG wrote:
I am going through the same problem. Now, I cannot eve find the client to download anymore. Could you guys help me with a link?

All of the links that I have used in the past were deleted.

I am playing on a MacBook Pro M2 Pro 16" and yesterday I was playing fine.
Today, when I launch the game, it downloads the 39MB update and the immediately crashes.

Thank you so much guys!

I really need help here!

Sincerely,

Andre Amorim


Can get the download link here: https://www.pathofexile.com/download

Also, with regards to this thread, we weren't able to reproduce this problem on our test setups. Is everyone here using an M2 Mac?

We have reproduced the crash and will look into this.


Thank you so much! I installed the client today and it ran!

GGG is the best! Thank you so much Henry!

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