Account Security and Theft Policy - READ THIS

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sakalthor wrote:

Well I need to thank you GGG - someone from China had logged into my account, but nothing was stealed - probably because the immediate lock-out. Those fuckers are fast, one month from OB and already stealing like mices ....

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sakalthor wrote:

Well I need to thank you GGG - someone from China had logged into my account, but nothing was stealed - probably because the immediate lock-out. Those fuckers are fast, one month from OB and already stealing like mices ....

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Traockl wrote:

Want a little check to see if your email address is compromised ?
Ask google and other search engine "<youremailaddress>@<domain>.<extension>"

exemple : type in google search bar : tomboy36@yahoo.com
it will show you what you can find easily on your email account.


note that it is far from beeing enought to know if your email address is actualy compromised but if you have result for this search you can be sure that this email address is compromised... then make (a) new one(s).

i advise at least 3 or 4 different organised as follow :
1 for serious matter (jobs apply, associations, family, etc) dont give it away unless you're absolutly certain it will be kept safe.
1 trash box. (the one you use when sites might send you ads, spam you, most likely sell your address,etc)
1 for your personnal use (whatever you like to use your own address for, friends, fun mails, etc)
1 for communities (games, forums, social network, etc)

obviously you can create more to subdivise those categories or even one for each game but when you play plenty it can be difficult to remember what each one is made for. (well i do... for each game, an address but i write each one and the corresponding game/community on a piece of paper)

you might also want to create new ones on regular basis and change it on the sites you're using so you keep your current one safe.

Edit:
One mesure that can be useful to resolve the locking account if connected to another computer probleme would be to losen the grip on this (but still keeping it so abuses wouldnt be "that easy") and, without locking the account, locking transaction of important items between accounts.

e.g : my account gives a full stack of currency (or above a threshold like a %age of a full stack) or a unique item, or gems above a given rarity, to another account : a email is sent automaticaly to the first account owner's email address to confirm the transaction.

so unless the account AND the email address (and their respectiv password) are compromised you cant steal items from a player.

you can even secure it more by asking players to give differents email addresses (one especialy for the transaction confirmation) this feature would be optional and conpulsary to any support from GGG (like restoration of lost items)

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Harze2k wrote:

2 weeks vacation, got back, noticed all valuable my gear/orbs are gone, emailed support, no help there at all. Cant take the refarming of all my eq that i have, i play SC just for that reason.

Bye bye

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sintflut2012 wrote:

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Traockl wrote:

Want a little check to see if your email address is compromised ?
Ask google and other search engine "<youremailaddress>@<domain>.<extension>"

exemple : type in google search bar : tomboy36@yahoo.com
it will show you what you can find easily on your email account.


note that it is far from beeing enought to know if your email address is actualy compromised but if you have result for this search you can be sure that this email address is compromised... then make (a) new one(s).

i advise at least 3 or 4 different organised as follow :
1 for serious matter (jobs apply, associations, family, etc) dont give it away unless you're absolutly certain it will be kept safe.
1 trash box. (the one you use when sites might send you ads, spam you, most likely sell your address,etc)
1 for your personnal use (whatever you like to use your own address for, friends, fun mails, etc)
1 for communities (games, forums, social network, etc)

obviously you can create more to subdivise those categories or even one for each game but when you play plenty it can be difficult to remember what each one is made for. (well i do... for each game, an address but i write each one and the corresponding game/community on a piece of paper)

you might also want to create new ones on regular basis and change it on the sites you're using so you keep your current one safe.

Edit:
One mesure that can be useful to resolve the locking account if connected to another computer probleme would be to losen the grip on this (but still keeping it so abuses wouldnt be "that easy") and, without locking the account, locking transaction of important items between accounts.

e.g : my account gives a full stack of currency (or above a threshold like a %age of a full stack) or a unique item, or gems above a given rarity, to another account : a email is sent automaticaly to the first account owner's email address to confirm the transaction.

so unless the account AND the email address (and their respectiv password) are compromised you cant steal items from a player.

you can even secure it more by asking players to give differents email addresses (one especialy for the transaction confirmation) this feature would be optional and conpulsary to any support from GGG (like restoration of lost items)

Come on. If somebody is not clever enough to have an unhacked email address with a unique, strong password for PoE, playing a computer game should not be their first concern.

All your ideas are fine and so, but what about players with technical degrees and specialized computer/network/software knowledge? GGG could (maybe) use the ressources spend on helping hacked players (with the confirmation thing) to develop their game even further. --> Peoples stupidity (maybe) slows down the development of a game many others and i love.

If all this stuff becomes reality, i hope there is at least an option to opt-out of all these security measures. Cause the most important thing is: IT IS ONLY PIXELS!