Error: SSL connect error

I was able to fix this issue by disabling the DPI service ('zapret' in my case) and rebooting the PC afterward. If you live in Russia and are using it, I would suggest trying to disable it and then enable it again after downloading the patch
It will take about half a day to successfully connect to sever & patch up recenly after every sever reboot.
The same issue,
10 min before the connection is fine.
the server is so weak~~~~
The same error again today.

Last time the same error was 2nd of July after previous patch. Nothing was helped from my side. The problem was solved after one day. I suspect that GGG fixed something on the server side.

And now again, the new patch and the same error.

GGG please fix it. Why each patch i can not download it and play into my favorite game?
Still have this problem. Please help
To solve the problem, open Event Viewer in Windows, open Windows Logs -> System, look for the error with code 36876, click on it and open Details below, and set the XML mode, you will have there in the lines Binary, like this:

Spoiler
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


In binary, there is the entire certificate that is obtained from poecdn, you can put these bytes from above into a file and add them to trusted certificates and everything will work right away.

A site [Removed by Support] for those who do not have a hex editor or other editors in which you can insert bytes from above and save in a file (Don't forget to specify the .crt format in the file name)

You can also download from the link from mega:
[Removed by Support]
Last edited by Sameer_GGG#0000 on Jul 16, 2025, 5:56:27 AM
Thanks a lot for your reply. The site name and the link was deleted by GGG support.

I found my Binary as per you guide but i did not get your phrase "In binary, there is the entire certificate that is obtained from poecdn, you can put these bytes from above into a file and add them to trusted certificates and everything will work right away."

Please advice in which file i need to put my binary code and how to make it to trusted certificate?

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