Technical Support (Path of Exile 1) - Mac Client - PoE Repeat Crashing - Macbook Pro M4 Max - Forum

+1 for "There is a new patch....." Last edited by Primefunka#3878 on Jun 16, 2025, 7:08:46 PM	Posted by Primefunka#3878 on Jun 16, 2025, 7:08:04 PM Quote this Post
" rapind#7028 wrote: Working for me on an M4 air using Kegworks (LITERALLY RUNNING FINE RIGHT NOW AS I POST!). I had to fix the production_Config.ini as they inserted a new constant. I also deleted all of my cache. I did NOT have to reinstall. This should work on any Apple Silicon Mac. This is the production_Config.ini entry: " device_type=DirectX12 Here are the installation instructions that I used for the initial POE installation (and for POB, POE2, and POB2). Specifically I installed with Kegworks (not Steam). They are a bit ambiguous in some spots, so read it carefully: https://www.poewiki.net/wiki/Guide:Path_of_Exile_on_Mac_using_Windows_Client I find this works better than the Steam install since they are using an older porting kit wrapper. Here is my complete production_Config.ini as a reference. I've made some performance tweaks (completely turning off sound effects), so you may not want to just copy this, but feel free to use it as a starting point at least. " [ACTION_KEYS] skip_encounter_delay=0 open_character_panel=67 move_up=0 use_bound_skill3=2 use_dodge_roll=32 open_pantheon_panel=89 move_left=0 use_flask_in_slot1=49 move_down=0 use_bound_skill4=81 use_flask_in_slot2=50 move_right=0 use_flask_in_slot3=51 zoom_in=33 use_flask_in_slot4=52 generic_league_panel_key=222 use_flask_in_slot5=53 generic_league_key=86 use_temporary_skill1=54 use_temporary_skill2=55 open_atlas_screen=71 use_bound_skill1=1 use_bound_skill2=5 toggle_skill_bar=17 use_bound_skill5=87 performance_overlay=112 use_bound_skill6=69 chat=13 ultimatum_world_desc_visibility=0 use_bound_skill7=82 use_bound_skill8=0 open_inventory_panel=73 take_screenshot=119 sanctum_open_map_ui=0 use_bound_skill9=81 2 use_bound_skill10=87 2 use_bound_skill11=69 2 use_gamepad_bound_skill4=0 open_world_panel=85 use_bound_skill12=82 2 use_bound_skill13=84 2 attack_in_place=16 open_atlas_passives_screen=85 2 weapon_swap=88 highlight=18 direct_minions=192 detonate_mines=68 highlight_toggle=90 open_map=9 use_gamepad_bound_skill16=0 open_options=79 open_social_panel=74 open_ladder_panel=76 open_mtx_stash=78 open_challenges_panel=72 open_cosmetics_inventory=75 close_panels=32 open_events_panel=66 open_passive_skills_panel=80 use_gamepad_bound_skill19=0 open_microtransaction_panel=77 zoom_out=34 show_advanced_item_descriptions=18 use_gamepad_bound_skill24=0 enable_key_pickup=70 compare_item_descriptions=16 ritual_rewards_window=0 expedition_toggle_placement=0 scourge_use_crucible=0 open_skill_panel=71 use_portal_scroll=84 gamepad_interaction_action=0 use_gamepad_bound_skill1=0 use_gamepad_bound_skill2=0 use_gamepad_bound_skill3=0 use_gamepad_bound_skill5=0 use_gamepad_bound_skill6=0 use_gamepad_bound_skill7=0 use_gamepad_bound_skill8=0 use_gamepad_bound_skill9=0 zana_influence_skill_2=114 use_gamepad_bound_skill10=0 zana_influence_skill_3=115 use_gamepad_bound_skill11=0 use_gamepad_bound_skill12=0 zana_influence_skill_1=113 use_gamepad_bound_skill13=0 use_gamepad_bound_skill14=0 use_gamepad_bound_skill15=0 use_gamepad_bound_skill17=0 use_gamepad_bound_skill18=0 use_gamepad_bound_skill20=0 use_gamepad_bound_skill21=0 use_gamepad_bound_skill22=0 use_gamepad_bound_skill23=0 open_guidebook_panel=186 incursion_open_map_ui=0 enable_corpse_targeting=65 drone_1=113 [CACHED_DATA] current_act_environment=10 countdown_image_version=2 [DISPLAY] adapter_name=AMD Compatibility Mode - Generic Non-PnP Monitor resolution_width=1920 fullscreen=false borderless_windowed_fullscreen=true resolution_height=1080 ui_brigthness=1 renderer_type=DirectX12 maximize_window=false texture_quality=TextureQualityLow vsync=Adaptive bloom_strength=0.997 shadow_type=Low use_dynamic_particle_culling2=true upscale_sharpness=0 use_dynamic_particle_culling=false screenspace_effects=1 screenspace_effects_resolution=0 light_quality=0 texture_filtering=2 adapter_uid=00000001-000003d5-01 upscale=NIS upscale_quality=Quality upscale_quality_xess=Performance upscale_resolution=UltraQuality screen_shake_v2=false reflex_mode=Off background_framerate_limit=30 hdr=false dynamic_resolution_fps=60 time_manipulation_effects=true scene_brightness=1 use_dynamic_resolution=true water_detail=0 global_illumination_detail=0 quality=true framerate_limit=60 dx12_antialias_mode=0 camera_zrotation=true triple_buffering=true framerate_limit_enabled=true depth_of_field=false background_framerate_limit_enabled=true device_type=DirectX12 [GENERAL] engine_multithreading_mode=enabled equipment_restrictions=true enable_profanity_filter=false gemcutting_restrictions=false disable_tutorials=false crossplay_disabled=false allow_platform_friends_to_self_join_my_party=true auto_input_method_switching=true user_input_mode=wasd auto_logout_on_controller_disconnect=true gamepad_deadzone=1 [Gamepad_UI] increased_ui_width=0 gamepad_navigate_speed_player_2=50 close_inventory_on_portal_use=true gamepad_hud_scale=1 gamepad_navigate_speed=50 increased_ui_height=0 gamepad_show_gold_counter=1 gamepad_hud_mode=0 gamepad_deadzone=1 gamepad_panel_mode=0 gamepad_prompt_art=auto gamepad_inventory_snap_move_joystick=true gamepad_inventory_snap_move_dpad=true gamepad_haptics_active=true gamepad_haptics_intensity=100 gamepad_haptics_combat=0 gamepad_haptics_menu=true gamepad_haptics_notifications=true gamepad_deadzone_player_2=1 gamepad_prompt_art_player_2=auto gamepad_inventory_snap_move_joystick_player_2=true gamepad_inventory_snap_move_dpad_player_2=true gamepad_haptics_active_player_2=true gamepad_haptics_intensity_player_2=100 gamepad_haptics_combat_player_2=0 gamepad_haptics_menu_player_2=true gamepad_haptics_notifications_player_2=true advanced_info_on_inspect_popup=false use_similar_flask_when_empty=true [LANGUAGE] chat_language=en [LOGIN] gateway_auto_select=false seen_intro=true gateway_id=WashingtonDC save_login=true username=dave@rapin.com [NETWORKING] networking_type=auto [NOTIFICATIONS] PartyJoinedObeysDoNotDisturb=false FriendRequestDisplayToastPopup=true FriendNowOnlineDisplayToastPopup=true ConsoleGemLevelUpDisplayToastPopup=true AchievementItemCompleteDisplayToastPopup=true PartyMemberLeftObeysDoNotDisturb=false FriendNowOfflineObeysDoNotDisturb=false FriendNowOnlineObeysDoNotDisturb=false ConsoleGemLevelUpObeysDoNotDisturb=false PartyMemberLeftDisplayToastPopup=true AchievementItemCompleteObeysDoNotDisturb=false FriendNowOfflineDisplayToastPopup=true FriendRequestObeysDoNotDisturb=true PartyJoinedDisplayToastPopup=true FriendStatusMessageChangedDisplayToastPopup=true AchievementItemFailedObeysDoNotDisturb=false FriendStatusMessageChangedObeysDoNotDisturb=true AchievementItemFailedDisplayToastPopup=true PartyInviteDisplayToastPopup=true PartyInviteObeysDoNotDisturb=true PartyLeftDisplayToastPopup=true PartyMemberJoinedDisplayToastPopup=true PartyLeftObeysDoNotDisturb=false PartyMemberJoinedObeysDoNotDisturb=false PartyMemberInvitedDisplayToastPopup=true GiftReceivedDisplayToastPopup=true LeagueEventDisplayToastPopup=true PartyMemberInvitedObeysDoNotDisturb=false GiftReceivedObeysDoNotDisturb=true LeagueEventObeysDoNotDisturb=true PartyMemberPromotedToLeaderDisplayToastPopup=true PartyMemberPromotedToLeaderObeysDoNotDisturb=false PartyMemberNowOnlineDisplayToastPopup=true PartyMemberNowOnlineObeysDoNotDisturb=false RewardNotificationsDisplayToastPopup=true PartyMemberNowOfflineDisplayToastPopup=true TradeRequestObeysDoNotDisturb=true RewardNotificationsObeysDoNotDisturb=true TradeRequestDisplayToastPopup=true PartyMemberNowOfflineObeysDoNotDisturb=false GuildInviteDisplayToastPopup=true GuildInviteObeysDoNotDisturb=true GuildJoinedDisplayToastPopup=true GuildJoinedObeysDoNotDisturb=false AchievementCompleteObeysDoNotDisturb=false GuildLeftDisplayToastPopup=true GuildLeftObeysDoNotDisturb=false AchievementCompleteDisplayToastPopup=true GuildRankChangedDisplayToastPopup=true GuildRankChangedObeysDoNotDisturb=false GuildMemberInvitedDisplayToastPopup=true GuildMemberInvitedObeysDoNotDisturb=true GuildMemberJoinedDisplayToastPopup=true GuildMemberJoinedObeysDoNotDisturb=true GuildMemberLeftDisplayToastPopup=true GuildMemberLeftObeysDoNotDisturb=true GuildMemberRankChangedDisplayToastPopup=true GuildMemberRankChangedObeysDoNotDisturb=true MarketNotificationsDisplayToastPopup=true MarketNotificationsObeysDoNotDisturb=true ConsoleServerMessagesDisplayToastPopup=true ConsoleServerMessagesObeysDoNotDisturb=false ConsolePlayerLevelUpDisplayToastPopup=true ConsolePlayerLevelUpObeysDoNotDisturb=false JoinHideoutInvitationObeysDoNotDisturb=true JoinHideoutInvitationDisplayToastPopup=true PlayerJoinedMyHideoutDisplayToastPopup=true PlayerJoinedMyHideoutObeysDoNotDisturb=false PVPDuelChallengeDisplayToastPopup=true PVPDuelChallengeObeysDoNotDisturb=true PVPEventDisplayToastPopup=true PVPEventObeysDoNotDisturb=true BestiaryRecipeNotificationDisplayToastPopup=true BestiaryRecipeNotificationObeysDoNotDisturb=true ConsoleGemReadyToLevelUpDisplayToastPopup=true ConsoleGemReadyToLevelUpObeysDoNotDisturb=false SettlersOfKalguurNotificationsDisplayToastPopup=true SettlersOfKalguurNotificationsObeysDoNotDisturb=false [SOUND] master_volume2=19 ambient_sound_volume2=0 dialogue_sound_volume2=700 sound_effects_volume2=false music_volume2=0 chat_alert_sound_volume=100 reverb_enabled2=false item_filter_sound_volume2=100 mute_in_background=true channel_count=low cinematic_sound_volume=100 disable_char_events=true [TUTORIAL_FLAGS] UnsocketTutorial=true QuestRewardActiveSkillGemTutorial=true LevelUpTutorial=true GemLevelUpTutorial=true FirstSkillGemTutorial=true FirstSupportGemTutorial=true IdentificationTutorial=true LowLifeTutorial=true FirstWeaponNPCTutorial=true LowManaTutorial=true MoveTutorial=true PortalScrollTutorial=true QuestRewardSupportGemTutorial=true ReturnToCoastTutorial=true SecondLevelUpTutorial=true ShiftAttackTutorial=true DefaultAttackTutorial=true CTRLClickTutorial=true ShowMapTutorial=true TownFlaskRefill=true WaypointsTutorial=true WeaponSwapTutorial=true [UI] new_league_notification=20 hide_unavailable_tabs=true show_guild_chat=true always_highlight=true always_highlight.gamepad=true show_corner_map=true show_life_levels=true auto_recenter_map=true hide_reservation_levels=false chat_box_width=1195 expand_map_device_storage=true show_aura_icons=true item_filter_loaded_successfully=QaPojWIZ show_flask_buffs=true show_clock=true minimap_geometry_alpha=0.46 ultimatum_hide_world_ui_default=false minimap_walkability_alpha=1 hide_unusable_bestiary_recipes=false minimap_zoom=0 show_whisper_chat=true show_ally_mini_life_bars=false show_player_mini_life_bar=true show_enemy_mini_life_bars=true map_overlay_mods_hidden=true show_coop_player_indicator_labels=true confine_mouse_to_window=false join_trade_channel=123 pulse_player_life_when_low=false always_show_sockets=false chat_box_height=809 show_full_ground_item_descriptions=true betrayal_button_pulse=true show_global_chat=false show_trade_chat=false show_local_chat=true auto_equip=false show_party_chat=true show_chat_timestamps=true mouse_wheel_zoom=true tutorials_enabled=false key_pickup=0 corpse_targeting=key attack_in_place_key_stops_move=false quest_tracking=true default_loot_allocation=1 default_party_level_scaling=0 centre_widescreen_hud=false show_ally_names_on_map=true show_poi_names_on_map=true additional_support_gem_popup=true output_all_dialogue_to_chat=true chat_box_font_size=normal chat_box_width.gamepad=1040 chat_box_height.gamepad=640 show_betrayal_strings=true join_global_channel=0 open_gem_panel_on_gem_pickup=true use_wasd_to_move=false centred_hud=false divination_stash_mode=2 divination_stash_zoom=3 league_panel_version=22 loaded_build= hide_completed_challenges=false unique_stash_mode=1 hide_remove_only_tabs=false unique_stash_zoom=3 use_stash_affinities=true affinity_auto_navigation=false use_guild_stash_affinities=true guild_affinity_auto_navigation=false hideout_controls_maximised=false expand_map_device_stats=true apply_item_filter_to_ritual=false reduce_user_interface_animations=false socket_notch_type=0 cursor_hover_image_enabled=true cursor_pressed_image_enabled=false navigation_tooltip=true mouse_cursor_size=4 default_mouse_cursor=ContrastGreenArmourInvert hide_all_filtered_ground_items=true show_resistance_icons=true performance_metrics_graph_mode=all performance_metrics_bars=true performance_metrics_transparency=-6.21 league_selected=Mercenaries character_creation_done=true non_player_mini_lifebars_mode=3 item_filter=QaPojWIZ hide_tablistbox=false hide_charm_hud_display=false synthesis_map_zoom=0.335 apply_item_filter_to_kalguur=false expanded_inv_visible=true only_show_idle_workers=true use_quick_application_ui=true [WASD_ACTION_KEYS] skip_encounter_delay=0 open_character_panel=67 move_up=87 use_bound_skill3=2 use_dodge_roll=32 move_left=65 use_flask_in_slot1=49 move_down=83 use_bound_skill4=81 use_flask_in_slot2=50 move_right=68 use_flask_in_slot3=0 zoom_in=33 use_flask_in_slot4=0 generic_league_panel_key=222 use_flask_in_slot5=0 generic_league_key=86 use_temporary_skill1=54 use_temporary_skill2=55 open_atlas_screen=0 use_bound_skill1=1 use_bound_skill2=4 toggle_skill_bar=17 use_bound_skill5=69 performance_overlay=112 use_bound_skill6=82 chat=13 ultimatum_world_desc_visibility=0 use_bound_skill7=84 use_bound_skill8=70 open_inventory_panel=73 take_screenshot=119 sanctum_open_map_ui=0 use_bound_skill9=81 2 use_bound_skill10=69 2 use_bound_skill11=82 2 use_gamepad_bound_skill4=0 open_world_panel=77 use_bound_skill12=6 use_bound_skill13=5 attack_in_place=16 open_atlas_passives_screen=85 2 weapon_swap=88 highlight=18 direct_minions=192 detonate_mines=68 2 highlight_toggle=90 open_map=9 use_gamepad_bound_skill16=0 open_options=79 open_social_panel=74 open_ladder_panel=76 open_mtx_stash=78 1 open_challenges_panel=72 open_cosmetics_inventory=75 close_panels=32 open_events_panel=66 open_passive_skills_panel=80 use_gamepad_bound_skill19=0 open_microtransaction_panel=78 zoom_out=34 enable_key_pickup=90 2 use_gamepad_bound_skill24=0 show_advanced_item_descriptions=18 compare_item_descriptions=16 ritual_rewards_window=0 expedition_toggle_placement=0 scourge_use_crucible=0 open_skill_panel=71 use_portal_scroll=113 gamepad_interaction_action=0 use_gamepad_bound_skill1=0 use_gamepad_bound_skill2=0 use_gamepad_bound_skill3=0 use_gamepad_bound_skill5=0 use_gamepad_bound_skill6=0 use_gamepad_bound_skill7=0 use_gamepad_bound_skill8=0 use_gamepad_bound_skill9=0 use_gamepad_bound_skill10=0 use_gamepad_bound_skill11=0 use_gamepad_bound_skill12=0 use_gamepad_bound_skill13=0 use_gamepad_bound_skill14=0 use_gamepad_bound_skill15=0 use_gamepad_bound_skill17=0 use_gamepad_bound_skill18=0 use_gamepad_bound_skill20=0 use_gamepad_bound_skill21=0 use_gamepad_bound_skill22=0 use_gamepad_bound_skill23=0 This is if you use a WINE based app to use the Windows client. That isn't what this post is about. There is both a Mac standalone client and a Mac Steam client. Both are broken and no-one can access the game using them. Those need to be fixed.	Posted by BowWizard#1239 on Jun 16, 2025, 7:43:23 PM Quote this Post
" BowWizard#1239 wrote: This is if you use a WINE based app to use the Windows client. That isn't what this post is about. There is both a Mac standalone client and a Mac Steam client. Both are broken and no-one can access the game using them. Those need to be fixed. The steam client is also wine based. https://github.com/ValveSoftware/Proton. KegWorks is just an alternative installer with the latest wineskins. It's basically just a more up to date Steam version. Ultimately I get that mucking around with this stuff is super annoying to the average user, and both the standalone and steam client heuristics are better. However the KegWorks install with the latest drivers is miles better on my little m4 air and well worth the time investment for a game you're soaking so many hours into. I'm not saying we should have to invest time and effort into this. I'm just trying to help those who are willing. I would assume the paid crossover wine wrapper would have better usability than KegWorks and is potentially more up to date than the Steam / Proton version. Can't say for sure though. Last edited by rapind#7028 on Jun 16, 2025, 10:51:34 PM	Posted by rapind#7028 on Jun 16, 2025, 10:38:21 PM Quote this Post
Last patch fixed again and I can login on Macos standalone ;) GG thanks but next patch please test it on mac client before deploy !	Posted by Steroidz_#5083 on Jun 17, 2025, 2:58:08 AM Quote this Post
The macOS standalone version is working now, but the Steam version is still down. Hopefully, GGG will fix it too - that would be really nice	Posted by ikoz#7584 on Jun 17, 2025, 3:36:30 AM Quote this Post
not sure it Is fixed getting error : “Path of Exile” is damaged and can’t be opened. You should move it to the Bin. .. keeps downloading the 35mb update	Posted by glennsharrock#5266 on Jun 17, 2025, 7:47:50 AM Quote this Post
" rapind#7028 wrote: " BowWizard#1239 wrote: This is if you use a WINE based app to use the Windows client. That isn't what this post is about. There is both a Mac standalone client and a Mac Steam client. Both are broken and no-one can access the game using them. Those need to be fixed. The steam client is also wine based. https://github.com/ValveSoftware/Proton. KegWorks is just an alternative installer with the latest wineskins. It's basically just a more up to date Steam version. Ultimately I get that mucking around with this stuff is super annoying to the average user, and both the standalone and steam client heuristics are better. However the KegWorks install with the latest drivers is miles better on my little m4 air and well worth the time investment for a game you're soaking so many hours into. I'm not saying we should have to invest time and effort into this. I'm just trying to help those who are willing. I would assume the paid crossover wine wrapper would have better usability than KegWorks and is potentially more up to date than the Steam / Proton version. Can't say for sure though. I'm with you. Actually used to run POE using GPTK itself when it was first released. The Mac client was broken way back then. The GPTK method broke when they released 3.26 so I setup Kegworks. I also have Crossover and portingkit. They are all roughly equal in terms of performance so it doesn't matter which one you use. A Mac client for POE2 is supposed to be coming but if they can't support the existing clients I don't know how they expect another release to be any better. Since they don't have a mac client for POE2 I played it in Kegworks. At least the Windows client does not have an FPS cap.	Posted by BowWizard#1239 on Jun 17, 2025, 7:47:58 AM Quote this Post
ignore sorted	Posted by glennsharrock#5266 on Jun 17, 2025, 7:53:58 AM Quote this Post
macOS standalone version still can't open and move to bin same problem .. how to fix?	Posted by kazuhajpeg#3478 on Jun 17, 2025, 7:56:18 AM Quote this Post
" kazuhajpeg#3478 wrote: macOS standalone version still can't open and move to bin same problem .. how to fix? - Kick off update. It will fail with a message that POE has quit unexpectedly or that the file is damaged. - Go into the Path of Exile.app directory (/Users/username/Library/Application Support/Path of Exile). Library is a hidden file, so unhide it first. - Move the .app file to Trash bin., - Check if there is an update.dat and Hashcache.dat file. If so move them to the Trash bin too. Leave Content.ggpk alone., - Empty the Trash bin, - Check System settings -> Privacy&Security -> Security. If there is a message about Path of Exile being blocked click on "Open anyway". This should then go away., - Restart the update. This should result in the dreaded "File is damaged ..." message. Select "Move file to the Trash bin" but DON'T delete it., - Move the Path of Exile.app from Trash bin back to the original folder to /Users/username/Library/Application Support/Path of Exile/ - Right click and select open (double left click will work too)., You will get an error message, but it should not be the "File is damaged .." There should be an option to "Open". Select that. The update should now run. - IF you do get the error message that the file is damaged again select "Cancel". Then check the Privacy&Security tab in System Settings again. The message that POE is blocked may have come back. Select "Open Anyway" and the update should start (you may need to choose "open" from the 3 options you get after selecting cancel after doing this). Note: The security setting might pop up a few times. You need to make sure it has been removed before the update will run so you may need to check it a few times. I just wish GGG would communicate instead of giving us stone cold silence. I signed up to kill things and get loot, not play a game of tech support to even run the game (edited) Last edited by BowWizard#1239 on Jun 17, 2025, 1:08:17 PM	Posted by BowWizard#1239 on Jun 17, 2025, 8:04:59 AM Quote this Post