Can Not play game. HELP

OK so my current issue is the game will not stay open at all. sometimes crashes on startup and sometime crashes after picking character. really need some help here i will list info below on my pc and crash report.

Windows Application Error 1
Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x660757e0
Faulting module name: KERNELBASE.dll, version: 10.0.22621.3374, time stamp: 0x3069ce37
Exception code: 0xe0000001
Fault offset: 0x00000000000653ac
Faulting process id: 0x0x4828
Faulting application start time: 0x0x1DA829A3D4B45C0
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Path of Exile\PathOfExileSteam.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 2ca4fa10-b8ea-477d-bc64-9f46836e6728
Faulting package full name:
Faulting package-relative application ID:

Windows Application Error 2 ( there are alot of these )
Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x660757e0
Faulting module name: nvgpucomp64.dll, version: 31.0.15.5186, time stamp: 0x65f0df37
Exception code: 0xc0000005
Fault offset: 0x0000000001385577
Faulting process id: 0x0x4110
Faulting application start time: 0x0x1DA82A05AF4B562
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Path of Exile\PathOfExileSteam.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_362f239e9bd019fc\nvgpucomp64.dll
Report Id: 0364c1c8-211b-4183-b895-be7162a492b5
Faulting package full name:
Faulting package-relative application ID:

Computer specs

Processor 13th Gen Intel(R) Core(TM) i7-13700K 3.40 GHz
Installed RAM 64.0 GB (63.7 GB usable)
Graphics 4070TI
Windows 11 Home

HELP
Last edited by ALonardo on Mar 31, 2024, 9:06:57 AM
Last bumped on Aug 26, 2024, 11:11:04 PM
SAME litterally UNPLAYABLE! keep crashing every map....
🆃🆆🅸🆃🅲🅷.🆃🆅/NForceTV (🆀🅲/🅴🅽 🆂🆃🆁🅴🅰🅼)
can GGG aknowlege that this is a known issue.....

🆃🆆🅸🆃🅲🅷.🆃🆅/NForceTV (🆀🅲/🅴🅽 🆂🆃🆁🅴🅰🅼)
Love the response time Guys .
I just stopped playing, even my wife who has 64gb Ram , gtx4060 and i7 14k, the pc struggles with PoE...

It's not worth the hassle to buy a nasa pc just to play a game which can barely be ran on that Nasa Pc... Ain't gonna play on nvidia also, because it feels like every month I am investing to play a free to play game...

Just stopped playing and went back to LE and WoW.
Never invite Vorana, Last To Fall at a beer party.
"
Vendetta wrote:
I just stopped playing, even my wife who has 64gb Ram , gtx4060 and i7 14k, the pc struggles with PoE...

It's not worth the hassle to buy a nasa pc just to play a game which can barely be ran on that Nasa Pc... Ain't gonna play on nvidia also, because it feels like every month I am investing to play a free to play game...

Just stopped playing and went back to LE and WoW.


My older pc was running this game better with less crashes. way less. it got worse each league. Its insane that there is no response from GGG. I'm waiting for D4 new season . That's sad.
"
Vendetta wrote:

It's not worth the hassle to buy a nasa pc

These errors have nothing to your specs obviously. It is related to the logic and not bad / good hardware. Read what 0xC0000005 means for example.

Wait for the fix. Ideally, upload WER report (with memory dump) and dxdiag.log then send the link to GGG's e-mail. It'll be more efficient than complaining about NASA PC and shit.
Last edited by cursorTarget on Mar 31, 2024, 12:25:31 PM
"
cursorTarget wrote:
"
Vendetta wrote:

It's not worth the hassle to buy a nasa pc

These errors have nothing to your specs obviously. It is related to the logic and not bad / good hardware. Read what 0xC0000005 means for example.

Wait for the fix. Ideally, upload WER report (with memory dump) and dxdiag.log then send the link to GGG's e-mail. It'll be more efficient than complaining about NASA PC and shit.


Wasn't talking about the error ...I was talking about the overall state of the game.
Never invite Vorana, Last To Fall at a beer party.
I have the same problem.

So far I've tested:
Different resolutions
installed win 10
installed win 11
full reinstall
tested older gpu dirvers
tested studio gpu drivers
removed the PoE related folders


Nothing works. Crashes before I can login to my account.
One time I could create a char, but crashed when I saw the beach (5sec in to the game)

99,9% of the errors is related to the KERNELBASE.dll error.

KERNELBASE.DLL is not a root of the problem. You need WER report and dxdiag instead of wasting time on useless reinstalls. It's a job for the programmers.

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