Cannot Connect Twitch

Twitch account was connected in the past, not now for some reason. Being asked to re-link account again and each pathway leads to the same page saying:

"Unable to verify the connection to your Twitch account. If you keep seeing this message you may need to re-link your account."
Last bumped on Dec 10, 2023, 3:51:25 PM
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Energylegs wrote:
Twitch account was connected in the past, not now for some reason. Being asked to re-link account again and each pathway leads to the same page saying:

"Unable to verify the connection to your Twitch account. If you keep seeing this message you may need to re-link your account."


Hi there, Energylegs! I'm sorry to hear about this! Could you please try clearing your cookies and cache before restarting your web browser? This sometimes helps with issues occurring such as this. I would also recommend trying with a different web browser (such as Microsoft Edge/Internet Explorer, Mozilla Firefox or Google Chrome) or test by using a private/incognito session. If you have any sort of pop-up blockers, browser extensions, or antivirus/firewalls could you try to temporarily disable these, or add exceptions and see if this helps?

If you continue to have any issues with this, can you please contact us at support@grindinggear.com?
Need help? Contact Support :)
I am having the same issue and have cleared browser and all cookies/site data, and restarted Google Chrome to no avail. I am just trying to claim the wings drop at this time. It shows in the Drops claimed section on Twitch.
Last edited by AShugars on Oct 14, 2021, 4:06:29 PM
Thanks for your help. To help aid others, the cache clearing and browser change to FF did not solve the issue directly, but might have helped. After doing that and removing any existing connections allowed me to establish a correct connection
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AShugars wrote:
I am having the same issue and have cleared browser and all cookies/site data, and restarted Google Chrome to no avail. I am just trying to claim the wings drop at this time. It shows in the Drops claimed section on Twitch.


Hi there, AShugars! I'm sorry to hear this! Could you please try disconnecting your Path of Exile account from your Twitch account and then try linking it again? You can do so here:

https://www.pathofexile.com/my-account/connections

​You may need to disconnect your Path of Exile account from Twitch first in your account settings on the Twitch.tv website.
Need help? Contact Support :)
Was receiving same error. Removing the connection from the PoE manage connections page, then re-linking from the PoE page, fixed the issue.
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Lisa_GGG wrote:
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AShugars wrote:
I am having the same issue and have cleared browser and all cookies/site data, and restarted Google Chrome to no avail. I am just trying to claim the wings drop at this time. It shows in the Drops claimed section on Twitch.


Hi there, AShugars! I'm sorry to hear this! Could you please try disconnecting your Path of Exile account from your Twitch account and then try linking it again? You can do so here:

https://www.pathofexile.com/my-account/connections

​You may need to disconnect your Path of Exile account from Twitch first in your account settings on the Twitch.tv website.


tyvm! I disconnected then reconnected/re-authorised in both Manage connection on this site as well as with my Twitter account and it now shows correctly! Thank You! <3
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Lisa_GGG wrote:
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AShugars wrote:
I am having the same issue and have cleared browser and all cookies/site data, and restarted Google Chrome to no avail. I am just trying to claim the wings drop at this time. It shows in the Drops claimed section on Twitch.


Hi there, AShugars! I'm sorry to hear this! Could you please try disconnecting your Path of Exile account from your Twitch account and then try linking it again? You can do so here:

https://www.pathofexile.com/my-account/connections

​You may need to disconnect your Path of Exile account from Twitch first in your account settings on the Twitch.tv website.


Thanks a bunch for that link to the connections, so simple, didn't think about it.
Just like the person that made the original post i kept getting relooped to the page that tried to connect me to my twitch account leading to an error message (probably had something to do with me changing my twitch name years after linking the two accounts), maybe this is something that could be made a bit clearer to people ?
But i can only repeat, simply disconnecting your accounts from the "connections" page is pretty simple/obvious, could've really thought of that.
One way or the other big thanks.
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Lisa_GGG wrote:
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AShugars wrote:
I am having the same issue and have cleared browser and all cookies/site data, and restarted Google Chrome to no avail. I am just trying to claim the wings drop at this time. It shows in the Drops claimed section on Twitch.


Hi there, AShugars! I'm sorry to hear this! Could you please try disconnecting your Path of Exile account from your Twitch account and then try linking it again? You can do so here:

https://www.pathofexile.com/my-account/connections

​You may need to disconnect your Path of Exile account from Twitch first in your account settings on the Twitch.tv website.


nvm
If you can't control it, STOP.
Last edited by dagul23 on Dec 1, 2022, 4:05:31 PM
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dagul23 wrote:
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Lisa_GGG wrote:
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AShugars wrote:
I am having the same issue and have cleared browser and all cookies/site data, and restarted Google Chrome to no avail. I am just trying to claim the wings drop at this time. It shows in the Drops claimed section on Twitch.


Hi there, AShugars! I'm sorry to hear this! Could you please try disconnecting your Path of Exile account from your Twitch account and then try linking it again? You can do so here:

https://www.pathofexile.com/my-account/connections

​You may need to disconnect your Path of Exile account from Twitch first in your account settings on the Twitch.tv website.


nvm


Hi there! If you are experiencing issues after you have claimed your drop in your Inventory page on the Twitch.tv website and the above suggestions did not work, can you please Contact Support?
Need help? Contact Support :)

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