Game server lost contact with the realm

yes, if the game server in frankfurt loses his internet connection to the realm servers in dallas/texas, it restarts and all players' progress is rolled back.

difficult to blame ggg for this one, it's the same situation if some internet carrier between your pc and ggg's servers run a faulty or overloaded internet switch. neither you nor your or ggg's provider can do something in this case.

Just got this same issue today in London server, juiced up map, put in quite some currency in it, just started the map and it popped over with the game server error, map, portals and everything lost, no rollback or anything... How is this normal I don't understand.

Sometimes it's not loss of conenction but actual server crash.

EU section just had similar 5 times in row. Lost fruits of entire week play in first one.

Sometimesit's impossible to play forhours, it's sonly crashes with 5-10 minutes beriod. But crash every minute- that's a big fail.

It's excusable for some small and nw indie project15 years ago, not today and not for such big infrastructure. There ARE technologies to store\sync progress without big losses, or at least log the save state prior crash.