0.5.0b Hotfix 5

"

Tekvorian#7545 wrote:

I dont want a stupid compensation. Do you know how much time I have invested in collecting all those uniques in SSF? Many of them even have that greenish foliage.

This is extremely demotivating for me.

Yeah, thats true, this sucks

Throwing another tantrum on the pile. Remove-only tabs issue is NOT fixed or is not fixed in a way that brings back the items. My tabs have not reappeared. These need to come back. I wholeheartedly agree, early access or not, items in an ARPG can NOT disappear or there is no point in ever playing again

Official feedback from support: lost items will not be restored for a variety of reason.

In other words: middle finger to paying customers. I think I will have my lawyer have a look at this concerning European consumer laws / rights.

I lost my items and got the same response as everyone else: "we're not doing anything about it".

I already made a complaint with the New Zealand Commerce Commission explaining what happened, if anyone else would like to do the same, here's the link: https://contact.comcom.govt.nz/gsp

You can find about your rights as a consumer here: https://www.cab.org.nz/find-a-cab

If you're in New Zealand, you can get free legal advice here: https://communitylaw.org.nz/our-law-centres/

Even if the game's ToS says there will be no items restored, government law is above that. As I understand, you have the "Right to a Remedy" in new Zealand: if a product is faulty, you are entitled to a repair, replacement, or refund.

EDIT: Doing some more research, if you're outside New Zealand and GGG doesn't have a physical presence in your country that would make it harder to get them to comply. However, some countries allow you to sue their payments processors along with them and the processors usually have a physical presence in the country.

Fun fact: the support says "but we fixed it with patch 5".
I don't think support knows what it is saying. They are just writing standard phrases.

Yup. Received their refusal to restore the items as well. That's about 5 months grind down the drain because everything of worth from last league was in those tabs. Well, so far for Path of Exile ! It was fun as long as Chris was in charge. Afterwards, nothing but disappointments. And now that they won't even guarantee you get to keep the stuff you found anymore, there's literally ZERO point. Keep ruining it. You're doing an awesome job at that

"

keppie#6373 wrote:

Yup. Received their refusal to restore the items as well. That's about 5 months grind down the drain because everything of worth from last league was in those tabs. Well, so far for Path of Exile ! It was fun as long as Chris was in charge. Afterwards, nothing but disappointments. And now that they won't even guarantee you get to keep the stuff you found anymore, there's literally ZERO point. Keep ruining it. You're doing an awesome job at that

This is disheartening

can you fix sound bug please. lessen sounds to almost muted and stuttering. im playing spirit walker twister