Game Freeze and Visual Issues

Periodically my game will freeze leaving me unable to play, but after it unfreezes, I am unable to see anything until it loads a few minutes later. This happened a lot last patch which caused me to stop playing altogether. I thought it would've been fixed by now, but apparently not. Anyone else experience this? Anyone have a solution?

I don't know how to upload an image, but it is the loading black screen with fire flakes falling. There is no gameplay showing.

Yea, I have this issue as well.
Didn't have this problem the previous leagues.

It can happen anywhere: in combat, in town, whilst browsing stash.
Game just freezes, then most of the times it switches to that red screen with the cogs (loading), whilst at the same time keeping ... the name of some NPCs for example (if I was in town). Once it even kept the vendor tab open.

Sometimes it fixes itself, others I have to close the game and restart.

It is not a driver issue, it is not a hardware issue.

Please fix this.

I have this issue as well and its not a hardware issue or driver issue.

bump

Same issue here!

same for me,

There are 2 kinds of freezes.

One is when it freezes for 10-15 seconds, screen goes black with the cog wheels turning, and then it resumes.
I usually press escape if I'm in combat to pause the game.
It happnes almost every map, more proliferant with Breach maps.
No error logs tracked in event viewer for this one.

The other is the same freeze but instead of resuming it just closes the game, for this one I get an application error in event viewer:

Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x693f8e3b
Faulting module name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x693f8e3b
Exception code: 0xc0000005
Fault offset: 0x00000000028332ae
Faulting process id: 0x3128
Faulting application start time: 0x1DC6DF193FE067A
Faulting application path: E:\SteamLibrary\steamapps\common\Path of Exile 2\PathOfExileSteam.exe
Faulting module path: E:\SteamLibrary\steamapps\common\Path of Exile 2\PathOfExileSteam.exe
Report Id: c563537a-4d0f-46f9-883f-f09576aa5de0
Faulting package full name:
Faulting package-relative application ID:

No other details


I have no issue with any other game, hell, battlefield 6 runs smooth with almost everything maxed out.

Clearly a POE2 issue.

Running a 3080, AMD 9800x3D

First league, I didnt have this issue, after the 2nd one it just got worse and worse, I used to be able to do 3-4 maps with 1 crash, now its every map.

go to %appdata%\Path of Exile 2\ and delete the contents of the ShaderCacheD3D12` and ShaderCacheVulkan folders

delete the shadercache reduce the time to load the map in 80% for me

same Issue cog whells on directx 12 and bad textures on vulcan + perf cost... 4090 + 9800x3d can the dev say us something?

My game is completely busted on vulkan. DX12 makes it run better, but the game freezes my entire system constantly this update whenever I try to focus on a program beside poe 2. Already reinstalled the entire game and wiped my drivers/cache. No improvements. The game is just cooked on various cpus and gpus

Every single map: