Stolen Account
Hi i got my account hacked and lost evrything..
yesterday i loggd in and my character was nacked, all the currency gone and equip.. the hacker changed my email and password on the account, i recovered my email address and secured it. GGG answered me that for security they locked my account access to help deny other access from hackers while i recover my account.. but now that the account is locked i cannot in any way recover it.. i created this account only to have the chance to write here on the forum with another email that i use. i sended 3 or 4 emails but still no answer.. my original account name is "krnt1992#2375" i suggest admin can change the account email to mine, the one i sended emails, and set it up with a password that they want and then i will change it.. or something else but faster pls.. thanks. Last bumped on Sep 14, 2025, 6:22:56 PM
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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2 days im waiting.. come one you can do it!!
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same here, the support of this game is the worst i see in my life,
i got stolen two time, and all they could do is lock my account in a stupid reason, and the worst is that i put 285€ in microstransaction its CRAZY |
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they also deleting my post for asking help
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yeah this is crazy stuff.. i want to say that i supported a lot more with that locked account, and now that is time to support me, i have to wait days.. in that account i got like 10 supporter pack's..
the funny part is that they told me i had to put the "2 factor authentication", and i had it on.. i had the steam connection with authenticator but still got hacked. |
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can i have your discord to talk about that ?
your problem progression with this unfair hacked locked account seems to be the same as me someone hacked website log, stolen items, and support locked my account |
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mine is sena____________
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