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POE2 Account Hacking Report

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Ayelen_GGG wrote:
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djp518#4255 wrote:
Dear Customer Service Team,

My POE2 account was hacked within the past hour, resulting in the loss of all my equipment and currency. I did not receive any email notifications about unauthorized login attempts.

Through the trade , I traced my stolen items to the following account:

[Removed by Support]

I kindly request your team to investigate this incident and assist in recovering my lost items. Thank you for your urgent attention to this matter.

I have already sent an email to support.


Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.


Can i get someone to contact me directly As mine was compromised as well and i dont feel fair to wait weeks or months to get a reply..
Last edited by umx#1525 on Apr 19, 2025, 6:45:09 PM
GGG will reply to emails every 33 days on average. My account was hacked in January, and I have only received two replies in almost four months, and it has not been unlocked yet.
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Sam77798#6015 wrote:
GGG will reply to emails every 33 days on average. My account was hacked in January, and I have only received two replies in almost four months, and it has not been unlocked yet.


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