POE2 Account Hacking Report
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Dear Customer Service Team,
My POE2 account was hacked within the past hour, resulting in the loss of all my equipment and currency. I did not receive any email notifications about unauthorized login attempts. Through the trade , I traced my stolen items to the following account: [Removed by Support] I kindly request your team to investigate this incident and assist in recovering my lost items. Thank you for your urgent attention to this matter. I have already sent an email to support. Last edited by Ayelen_GGG#0000 on Apr 15, 2025, 7:45:47 PM Last bumped on Apr 20, 2025, 9:56:42 AM
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" Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible. Last edited by Ayelen_GGG#0000 on Apr 15, 2025, 7:45:56 PM
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" Just to set expectations - GGG never restore in-game items for any reason. Imagine the lack of introspection that would be required to spend your spare time telling people they’ve posted in the wrong section of an internet forum, only to then try accusing someone else of brown-nosing.
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" Sad to hear that I have years of cybersecurity experience I've thought about it and the only possible operation is the recent linking of characters to ninja, which allowed hacker to see my valuable items and then move them via 0day |
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Be prepared - As soon as you send a ticket in via email your account will be Locked.
I'm on month 3 almost 4, of trying to get my account unlocked after being hacked myself when the first big wave hit shortly after EA release! (my account is still locked; patiently waiting for it to be unlocked 3 months later) |
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I had a friend that was recently hacked after using POE2.ninja. Did you also use that as it happened within the same day.
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My account was hacked too and all the items I was wearing are gone, some valuable items from my stash tab too.
Last edited by sdemapendan#1323 on Apr 19, 2025, 4:06:12 PM
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I was fine went and took a nap and came back all my stuff was gone.. with in the last 2 hrs.
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do you use Steam or regular launcher?
someone else had his account emptied out and uses steam |
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" I used steam.. and have been for years. I have 2fa on as well |
