Server Disconnect Issues POE2 - GAME UNPLAYABLE - PLEASE FIX

I have the same problem, was connecting to Frankfurt, then to Paris, ... Looking at the previous post, the pb seems to be affecting mainly the EU servers. Too bad i am in EU ^^

The disconnects seems to happen randomly, sometimes it is every 2 minutes, sometimes it holds. I have a powerful fiber connection and an average ping of 18ms to Paris server so. Strange bug indeed.

I am new to POE2. Can we expect some answer from the developpers ? It seems to be a critical issue.

Cheers everyone.

Hi,
today I wanted to play some PoE2.
I had issues for the past 3 days with servers, but read here that switching servers works. Before I played on Frankfurt server and it disconnected me every 10 minutes or so. Today I switched to Moscow server and it seemed a little better, however it disconnected me after 20 minutes. This time server rolled back all items and exp I got during those 20 minutes.

I know the game's in early access and all, but currently it's totally unplayable. Did GGG just took PoE2 servers to handle PoE1 new league launch and left us to suffer on half a working server?

Please fix.

Disconnect are getting worse every day in EU.
today 5 times :(
Losing maps and items.

GGG please fix this. It isn't fun to play anymore.

same issue as everyone else, please just let us know when its safe to play again, i'm broke and just lost the 2nd citadal found this patch, so just gonna stop playing til its fixed.

Gettings disconnects during maps, losing keystone and also bonus of the map since it was "already attempted"...

same thing, server are getting soo bad. its unplayable. just lost really good exp map.

Just started today again after some weeks rest. I am level 3 and already 3 disconnects, random, map lost, back in town.

2025/06/14 20:54:46 140710625 2d8e89d3 [DEBUG Client 3064] Got Instance Details from login server
2025/06/14 20:54:46 140710625 2627f16d [INFO Client 3064] [ENGINE] Loading state active: TRUE
2025/06/14 20:54:46 140710625 e2ea37c7 [INFO Client 3064] [SHADER] Delay: OFF
2025/06/14 20:54:46 140710625 91c6cc8 [INFO Client 3064] Connecting to instance server at 202.165.67.2:21360
2025/06/14 20:54:46 140710734 91c69a8 [DEBUG Client 3064] Connect time to instance server was 78ms
2025/06/14 20:54:46 140710812 2caa1651 [DEBUG Client 3064] Client-Safe Instance ID = 1347031825
2025/06/14 20:54:46 140710812 2caa1adf [DEBUG Client 3064] Generating level 3 area "G1_3" with seed 2063923115
2025/06/14 20:54:47 140711718 f0c29dd7 [INFO Client 3064] Tile hash: 2064309278
2025/06/14 20:54:47 140711718 f0c29dd6 [INFO Client 3064] Doodad hash: 1837019537
2025/06/14 20:54:47 140711781 775aec31 [INFO Client 3064] [SCENE] Set Source [(null)]
2025/06/14 20:54:47 140711781 4228f822 [INFO Client 3064] [ENTITY] Wipe static entities
2025/06/14 20:54:47 140711796 4228f7e2 [INFO Client 3064] [ENTITY] Finalize static entities
2025/06/14 20:54:47 140711796 775aec31 [INFO Client 3064] [SCENE] Set Source [Mud Burrow]
2025/06/14 20:54:47 140711796 4228f822 [INFO Client 3064] [ENTITY] Wipe static entities
2025/06/14 20:54:47 140711812 99240e15 [DEBUG Client 3064] [SCENE] Height Map Texture: 510 x 590
2025/06/14 20:54:48 140711890 4228f7e2 [INFO Client 3064] [ENTITY] Finalize static entities
2025/06/14 20:54:48 140712750 1a61e9c1 [DEBUG Client 3064] InstanceClientSetSelfPartyInvitationSecurityCode = 0
2025/06/14 20:54:49 140713421 2627f16d [INFO Client 3064] [ENGINE] Loading state active: FALSE
2025/06/14 20:54:49 140713421 e2ea37c7 [INFO Client 3064] [SHADER] Delay: ON
2025/06/14 20:55:58 140782343 923448f [INFO Client 3064] Abnormal disconnect: Disconnected from server.
2025/06/14 20:55:58 140782343 775aec31 [INFO Client 3064] [SCENE] Set Source [(null)]
2025/06/14 20:55:58 140782343 4228f822 [INFO Client 3064] [ENTITY] Wipe static entities
2025/06/14 20:55:58 140782359 4228f7e2 [INFO Client 3064] [ENTITY] Finalize static entities
2025/06/14 20:55:59 140783750 775aec31 [INFO Client 3064] [SCENE] Set Source [(unknown)]
2025/06/14 20:55:59 140783750 4228f822 [INFO Client 3064] [ENTITY] Wipe static entities
2025/06/14 20:55:59 140783781 99240e15 [DEBUG Client 3064] [SCENE] Height Map Texture: 525 x 3000
2025/06/14 20:56:00 140783875 4228f7e2 [INFO Client 3064] [ENTITY] Finalize static entities

+1

Same here. Game is completely unplayable. random d/c every few minutes.

It's so funny, I've had a 25ms ping for half an hour. I just collected the last Crisis fragment, went to the Monolith, inserted all three, and clicked open: ping went up to 6k - the connection dropped, and when I logged back in, all three fragments were gone, of course.