This is absolute disrespect

Since December 15th GGG support cant resolve my support ticket.

Not because my request is hard,but because they reply once a month with another question .

I clearly provided all the info in first email because i knew what they gonna ask for.

Got bot reply on January 17th asking for my account info.

Then on January 17th i replied with the info (again) just to get another reply on february 14th , asking me to CONFIRM my info.

I replied same that day asking for a refund because being ignored for months is not bad customer support , its non existant one.

Got hit back few days ago asking me to confirm my IP .

Is this some kind of joke?

What kind of support this is?

This is insulting.