Is anyone getting a response from support? got hacked, unauthorized 4x EA supporter packs
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ign: DreamsofIllusions
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ign: DreamsofIllusions
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Experiencing the same issue as you except I had PayPal initiate the refund since I needed the money so I have been locked out of my account since. Four early access keys bought through PayPal on my account on December 18th at 3:50 AM. Received a response from GGG in 3 minutes after my initial email with them asking for my account name + characters, responded to that, and now nothing since then. Something like 48 days without a response now from support. Simply unacceptable.
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" If I could go back I would have done the same thing. I had to take a sms loan to pay back my friend who loaned me money for rent as this happen right at christmas at december 22.. ign: DreamsofIllusions
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ign: DreamsofIllusions
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GGG, you should really address the community about this issue. Taking a quick look at the forums, this has happened to quite a few people including myself. Everyone had 4x early access keys purchased through PayPal. This isn't a coincidence and may have been part of the data breach. Personally it has been over a month and a half without so much as even an acknowledgement that this happened and is being looked into.
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b u m p
ign: DreamsofIllusions
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" I just made a post on r/PathOfExile2 and included your forum post in it. Trying to shed as much light onto this issue as I can because this is unacceptable at this point. https://www.reddit.com/r/PathOfExile2/comments/1ij80qz/undiscussed_fallout_of_the_data_breach/ |
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" Hopefully some streamer/youtuber picks it up, cause this is totally unacceptable. ign: DreamsofIllusions
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