I bought the upgrade package and lost $380 but didn't get the upgrade package
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I bought the upgrade package and lost $380 but didn't get the upgrade package, I've emailed, when will I get a reply?
I have provided as much detail as possible about the process. I've been waiting for 25 days and still haven't been resolved. Last bumped on Jan 21, 2025, 6:40:35 AM
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I like this game so much that I'm willing to pay for it.
But the speed with which the problem was dealt with was disappointing. I paid for the support package and didn't get the service. |
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I'm using an email address [Removed by Support],I wonder if you've received a request for help?
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The second help email has not been answered for 15 days
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We're currently handling a large volume of support requests. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!
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Another day without waiting for a reply
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Day 31 awaiting processing.
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32 days, it's like going to work.
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As mentioned, our team is currently handling a large volume of support inquiries. We really appreciate your patience while waiting for the appropriate team member to process your ticket. Please note that posting multiple times on the forums will not result in your ticket being resolved more quickly. Thanks very much for your understanding in the meantime.
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i will not be sock you use Xsolla
play my first rpg on the intellivision :)
Chris Wilson"I want to make sure that melee classes are as good as they can be" |
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